Online Payment:  

CHECK THE INFORMATION OF YOUR BILLS AND MAKE PAYMENTS THROUGH OUR ONLINE PAYMENT SERVICE:

• Access Online Payment 

Note: If your company is not registered yet, please do it now trough the above link. 

Click below to see our instructive and generate correctly the EIR (Comodato). 

• MSC COL PROCESO PARA ACTCOMODATO

Ports Terminals & Depot

• Depot Status: 

1. Please click the link: DepotStatusCol. 

• Important Communications Logistics: 

1. Please click the link: COMUNICADO - DESCONSOLIDACIÓN / VACIADO PUERTO
2. Please click the link: COMUNICADO - REPARACIONES & DEVOLUCIONES

• Terminals: MSC operates services to and from the following Colombian ports and terminals, with local teams in each location to support our customers.

Port Of Loading	Terminal 1	Terminal 2	Terminal 3
COBUN - Buenaventura	SPRB: Sociedad Portuaria Regional de Buenaventura	SPIA: Sociedad Puerto Industrial de Aguadulce	-
COCTG - Cartagena	SPRC: Sociedad Portuaria Regional de Cartagena	CONTECAR: Terminal de Contenedores de Cartagena	COMPAS: (CCTO o antiguo Muelles El Bosque)
COTRB - Turbo	UNIBAN	BANACOL	-

 

• Depots: Main cities of the country

City	Depot	Address	Office Hours	Phone
Cali	Intermodal	Carrera 23 No. 13-250 - Acopi	Monday to Friday: 07:00 -16:00.  Saturday: 07:30 - 11:00	60+ (2) 6959553
Bogotá	Navemar	Kilómetro 1.1 VIA MADRID – SUBACHOQUE	Monday to Friday: 07:00 - 16:00. Saturday: 07:30 - 11:00	60+ (1) 5082006
Medellin	CCL	Carrera 45 # 143 sur – 200 variante caldas	Monday to Friday:  07:00 -16:00.  Saturday: 07:30 - 11:00	60+ (1) 5082006
Cartagena	CY Tractocoar	Variante Mamonal Gambote Km10.Transversal variante Mamonal Pasacaballo. Sur de ecopetrol. Al lado del peaje Corralito.	Monday to Friday: 07:00 -12:00 // 13:00 - 17:00.  Saturday: 07:30 - 12:00	60+ (5) 6424350
Cartagena	CY de Colombia	Vía Mamonal sector de arroz barato, calle 10 principal.	Monday to Friday: 07:00 -12:00 // 13:00 - 17:00.  Saturday: 07:30 - 12:00	60+ (5) 6424350
Cartagena	Intermodal	Carrera 56 #3A-183 km 2 vía Mamonal Piso 1 Local 1 Barrio Albornoz.	Monday to Friday: 07:00 -12:00 // 13:00 - 17:00 Saturday:  07:30 - 12:00	60+ (5) 6571349
Buenaventura	Intermodal	K-3 vía alterna interna	Monday to Friday: 07:00 -17:00  Saturday:  07:30 - 15:00	60+ (2) 2448005

What is demurrage?

Demurrage is the charge applicable, after the free time expires, inside and outside the terminal for the use of the land. 

Import Local Requirements: 

• Local information about terminal charges, storage, demurrage and documentation services.
• Applicable for all ports in US$
• Free days are calendar consecutive days from date of arrival
• VAT: 19%

DEMURRAGE TARIFFS  VALID FROM 29.08.2022:

Standard:

TYPE	FREE TIME	CURRENCY	DAY 10 TO 14	THEREAFTER
20DV	9 Calendar days	USD	125.00 USD/DAY	150.00 USD/DAY
40DV	9 Calendar days	USD	150.00 USD/DAY	170.00 USD/DAY
40HC	9 Calendar days	USD	150.00 USD/DAY	170.00 USD/DAY

Special Equipment:

TYPE	FREE TIME	CURRENCY	DAY 6 TO 10	THEREAFTER
20OT/FL	5 Calendar days	USD	130.00 USD/DAY	200.00 USD/DAY
40OT/FL	5 Calendar days	USD	170.00 USD/DAY	200.00 USD/DAY

Reefer Equipment:

TYPE	FREE TIME	CURRENCY	THEREAFTER
20RE	5 Calendar days	USD	200.00 USD/DAY
40RH/RE	5 Calendar days	USD	200.00 USD/DAY
20/40 NOR	5 Calendar Days	USD	200.00 USD/DAY

 

Demurrage tariffs for Dangerous Cargo valid from 29.08.2022:

Standard (Dangerous Cargo): 

TYPE	FREE TIME	CURRENCY	FROM DAY 8 TO 12	THEREAFTER
20DV - IMO	7 Calendar days	USD	130.00 USD/DAY	200.00 USD/DAY
40DV - IMO	7 Calendar days	USD	170.00 USD/DAY	200.00 USD/DAY
20HC - IMO	7 Calendar days	USD	130.00 USD/DAY	200.00 USD/DAY
40HC - IMO	7 Calendar days	USD	170.00 USD/DAY	200.00 USD/DAY

 

Reefer Equipment (Dangerous Cargo): 

TYPE	FREE TIME	CURRENCY	THEREAFTER
20RE	5 Calendar days	USD	210.00 USD/DAY
40RH/RE	5 Calendar days	USD	210.00 USD/DAY
20/40NOR	5 Calendar Days	USD	210.00 USD/DAY

 

Special Equipment (Dangerous Cargo): 

TYPE	FREE TIME	CURRENCY	DAY 6 TO 10	THEREAFTER
20OT/FL	5 Calendar days	USD	130.00 USD/DAY	200.00 USD/DAY
40OT/FL	5 Calendar Days	USD	170.00 USD/DAY	200.00 USD/DAY

 

Other Charges: 

Buenaventura - Storage cost:

• Tariff per day per container in USD
• Free time since date of arrival

DAYS	20	40
FREETIME	3 Days	3 Days
4th to 5th day	18.15	20.35
6th to 10th day	21.45	24.05
Thereafter	45	50.40

Note: Please note this is just for your guidance since storage costs are charged directly from terminal to clients/receivers.

Cartagena - Storage cost:

• Tariff per day per container in USD
• Free time since date of arrival

DAYS	20	40
FREETIME	3 Days	3 Days
4th to 5th day	20	28
6th to 10th day	28	40
Thereafter	35	52

Note: Please note this is just for your guidance since storage costs are charged directly from terminal to clients/receivers.

Other Charges: 

Note: Valid from: 1st April 2021 all trades

Documentation FEE

USD	20 DV
VAT 19%	61 + VAT (19%)

EIR Document

USD	20DV	40DV	40HC	40/20HR	40/20OT	40/20FL
VAT 19%	30 + VAT	30 + VAT	30 + VAT	30 + VAT	30 + VAT	30 + VAT

Dismounting - Discharge container on Depot

USD	20DV	40DV	40HC	40/20HR	40/20OT	40/20FL
VAT 19%	34 + VAT	34 + VAT	34 + VAT	34 + VAT	34 + VAT	34 +VAT

Print Original BL

USD	PER BL
VAT 19%	61 USD + VAT

Late Corrector

USD	PER BL
VAT 19%	250 USD + VAT

DPA - Return Empty Container Hinterland

USD	20DV	40DV	40HC
Cali	150	300	300
Medellin	180	300	300
Bogota	200	400	400

Conditioning

USD	20DV	40DV-HC	20/40 - REEFER	20/40OT	40/20FL
VAT 19%	43 + VAT	43 + VAT	125 + VAT	100 + VAT	100 + VAT

Container Guarantee

COP	20DV	40DV	40HC
Standard	5.000.000	5.000.000	5.000.000
Special Equipment OT/RH/FL	5.000.000	5.000.000	5.000.000
Household Goods	5.000.000	5.000.000	5.000.000

Freight Certification

COP - PER BL

56.000 + VAT (19%)

Monitoring for reefer containers

USD - Per Reefer Container/ Per Day

USD 40 + VAT (19%)

What is demurrage?

Demurrage is the charge applicable, after the free time expires, inside and outside the terminal for the use of the land. 

DEMURRAGE TARIFFS  VALID FROM 29.08.2022:

Standard: 

Type	20DV	40DV/HC
Free Time	10 Days	10 Days
Thereafter	100.00 USD/Day	130.00 USD/Day

Special Equipment 

Type	20OT/FR/TK/PL	40OT/FR/TK/PL
Free Time	5 Days	5 Days
Thereafter	170 USD/Day	170 USD/Day

Reefer

Type	20RF	40RF
Free Time	5 Days	5 Days
Thereafter	170 USD/DAY	170 USD/DAY

Demurrage tariffs for Dangerous Cargo:

Standard (Dangerous Cargo): 

Type	Free Days	Thereafter
20DV-IMO	7 calendar days	170.00 USD /DAY
40DV-IMO	7 calendar days	170.00 USD /DAY
20HC-IMO	7 calendar days	170.00 USD /DAY
40HC-IMO	7 calendar days	170.00 USD /DAY

 

Special Equipment  (Dangerous Cargo): 

Type	20OT/FR/TK/PL	40OT/FR/TK/PL
Free Time	5 Days	5 Days
Thereafter	180 USD/day	180 USD/day

Reefer (Dangerous Cargo): 

Type	20RF	40RF
Free Time	5 Days	5 Days
Thereafter	180 USD/DAY	180 USD/DAY

Other Charges: 

Export local charges

NAME FEE	AMOUNT
DOC FEE - PER BL	USD 61 + VAT (19%)
GIO MOUNTING - PER CONTAINER	USD 24 + VAT (19%)
ISPS - PER CONTAINER	USD 12
MANIFEST CORRECTOR - PER BL	COP 200.000 + VAT (19%)
BOK:BOOKING FEE - PER CONTAINER	USD 55 + VAT (19%)

Government approval status:

• The tolerance between the VGM submitted by the client versus the weight registered at the marine terminal should not exceed 1 ton. 
• Controls can be random 
• All scales for the VGM providers must be duly certified
• Containers can enter the marine terminal without a VGM, but this should be reported while in terminal before loading.

What to include in your VGM instructions?

• Booking number
• Container number
• VGM + unit (Kgs)
• Authorized person’s signature (submitter of the VGM who may be authorized to act on behalf of shippers)
• Responsible party name

How to submit your VGM instructions?

• myMSC
• EDI (via Terminals VERMAS - INTTRA)
• Deadlines for sending your VGM instructions
• 48 hours before vessel´s ETA.

Admin fees and costs: 

MSC will apply an administrative fee in the following cases:

• VGM is submitted late, after the aforementioned deadline. Will be USD 50 per BL
• Misdeclaration fee when MSC finds a discrepancy between the VGM submitted by the shipper versus the weight registered at the booking.

Contact information:

Export Customer Service Department:

• Email: CO088-doc.bun@msc.com and CO088-doc.ctg@msc.com
• Phone: +60 (1) 6288800

• Finance Customer Service: 

 

• Account Status: 

Import:

Release Certificate

In Colombia, cargo is released by customs and terminals upon the presentation of an original bill of lading and the release certificate from the liner or agent. To get the release certificate, please present to MSC Colombia port office the following documents:

• Original + copy of bill of lading:
• If a customs broker is going to perform all customs clearance and release process (customary in Colombia) a notarized letter of authorization is required. This document must be written in the consignee's letterhead and signed by the legal representative of the company authorizing the customs broker to represent the consignee in all matters related to the clearance and release of the cargo.

Equipment Interchange (Report) Receipt- EIR (Comodato)

EIR or "Comodato" is a document that establishes the rules and conditions of the use of MSC containers by the importers after the discharge of the cargo. It establishes the place, condition, and time for the return of the units which are the property of the line.

This document must be delivered physically to the port offices duly stamped and notarized by the legal representative of the company. This EIR must be issued by the customer trough our web payment portal and send it to request the release of the Cargo to our port offices in Buenaventura & Cartagena.

For a quicker procedure, we ask you to request the EIR document as soon as you have information of the arrival of the cargo (do not wait until cargo is customs cleared to request it). All you need to do is present a letter to the MSC port office requesting the EIR(s) and providing BL and container(s) number(s).

Customer must send the EIR (Comodato) to the correct channels, requesting release of the cargo:

1. MSC Cartagena CO088-ctg.release@msc.com
2. MSC Buenaventura CO088-bun.release@msc.com

To proceed with the release of cargo in the ports of Buenaventura & Cartagena. Remember that you need three documents that must be authenticated and signed by the legal representative of the company prior the request of the release:

• Import EIR (Comodato): This document on the consignee letterhead is necessary for the signing of the EIR (Comodato) and subsequent release of your shipments at our port offices.
• OBL import document: This document on the consignee letterhead necessary for the delivery of original BLs in case the Bls are issued in Colombia.
• Letter of authorized functionaries: This document must be made on the letterhead of the customs agent and signed by its legal representative.

 Note: These documents must be physically delivered at the following address Bogotá: Carrera 9ª #99-02, Edificio Citibank oficina 502B. Buenaventura: Carrera 2ª #3-19, Centro empresarial del Pacifico oficina 208. Cartagena: Manga, Calle 25 # 24 A-16 Edificio Twins Bay, oficina 1703. Remember that the documents must be authenticated and signed by the legal representative.

Printing of Original Import BLs:

Please be sure your shipper has requested on MSC Origen to print originals of BL in Colombia.

You can check if we have received instruction with our Import Documentation department. Calling 60 + (1) 6288800 option 5.

Requirements:

Paid charge of USD 61 + VAT (19%) at the valid rate of exchange COP/USD of the day of payment

When the importer is not a company but a person, the above-mentioned letter is required along with a copy of ID or passport. Official authorization is sent by the MSC port of loading office requesting the issuance of the OBL. We kindly ask you to follow all steps of the procedure to avoid delays.

 

Export:

Printing of Original Export BLS:

Please present an original notarized letter from the shipper authorizing the customs broker to take delivery of the full set of documents.

Reefer’s conditioning:

As from April 2012, there is a charge for conditioning reefer containers. This charge replaces the presentation of guarantee. Please pay this amount upon cargo release. Amount USD 125 + VAT (19%) per container.

Please note that as from day 4th of discharge a monitoring charge will be generated.

Hazardous Cargo. Please see the regulation for Hazardous Cargo in Colombia: 

Export: 

The dangerous goods declaration must be presented by the shipper and be duly signed. once done, a booking request is sent to Antwerp to obtain approval for the cargo. 

Import:  

Dangerous cargo arriving must be cleared from the port immediately. please send the dangerous goods declaration to port of discharge as soon as possible, keeping Bogota office in copy. As indicated, and by regulations of Sociedad Portuaria regional de Buenaventura and Cartagena, the following cargo must be discharged directly to truck, meaning must be immediately evacuated from the port:

1. Explosives
2. Gases Nitrocellulose
3. Toxins
4. Radioactive Materials
5. Precursor Chemicals to Colombia

• Precursor Chemicals:

These chemicals must be reported to Colombian drug enforcement agencies when they are transported in transit through Colombia or discharged in Colombia. you have to pre-advise us of the relevant chemicals at least 48 hours prior to the arrival of any vessel so that we can advise authorities accordingly. failure to advise can be construed as benefiting drug related activities.

1. Acetone (Dimetyl-Cetona, Propanone, 2Propanone, Cetopropane, Piroacetic ether)
2. Acetate Butyl
3. Style Acetate
4. Isopropyl Acetate
5. Hydrochloric Acid
6. Sulfuric Acid
7. Butyl Alcohol (1 Butanol, Propil Carbinol)
8. Isoprophil Alcohol
9. Anhydride Acetic
10. Ammoniac / Ammonium Hydroxide
11. Sodium Carbonates
12. Chloroform
13. Diacetone Alcohol
14. Aliphatic Dissolvent N°1
15. Aliphatic Dissolvent N°2
16. Ethyl Ether Sulphuric / Oxiedietylene
17. Methanol or Methyl Methanol
18. Methyl Ethyl Cetone
19. Methyl Isobutyl Cetone
20. Hexane
21. Potassium Permanganate
22. Thinner
23. Toluene or Methyl Benzene