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Colombia

Connecting Colombia to the World

MSC Colombia has been working hand in hand with exporters and importers in the country for more than two decades. With more than 8 weekly services calling 6 terminals in the country and connecting with over 200 global routes. Offering to our customers qualified services with commitment and trust.  

  • Awards for MSC Colombia
  1. First agency in Latin America certified under the ISO 28000 standard.

Contact our  team to request a quote, book or find out more about our local services

MSC Colombia has its offices in different cities nationwide, Bogotá, Cartagena, Cali, Buenaventura and Medellin. 

  • Please call our contact line 60 +(1) 6288800 option 1 for more information. 

 

Online Payment

Online Payment:  

CHECK THE INFORMATION OF YOUR BILLS AND MAKE PAYMENTS THROUGH OUR ONLINE PAYMENT SERVICE:

Note: If your company is not registered yet, please do it now trough the above link. 

Click below to see our instructive and generate correctly the EIR (Comodato). 

List of terminals and Depots

Ports Terminals & Depot

  • Depot Status: 
  1. Please click the link: DepotStatusCol. 
  • Terminals: MSC operates services to and from the following Colombian ports and terminals, with local teams in each location to support our customers.
POL - Port Of Loading Terminal 1 Terminal 2
COBUN - Buenaventura SPRB: Sociedad Portuaria Regional de Buenaventura SPIA: Sociedad Puerto Industrial de Aguadulce
COCTG - Cartagena SPRC: Sociedad Portuaria Regional de Cartagena CONTECAR: Terminal de Contenedores de Cartagena
COTRB - Turbo UNIBAN BANACOL

 

  • Depots: Main cities of the country
City Depot Address Phone
Cali Intermodal Carrera 23 No. 13-250 - Acopi 60+ (2) 6959553
Bogotá Navemar Kilómetro 1.1 VIA MADRID – SUBACHOQUE 60+ (1) 5082006
Medellin CCL Carrera 45 # 143 sur – 200 variante caldas 60+ (1) 5082006
Cartagena CY Tractocoar variante mamonal gambote km 10 transvaersal variante mamonal pasacaballo 60+ (5) 6424350
Cartagena CY de Colombia Vía Mamonal sector de arroz barato, calle 10 principal. 60+ (5) 6424350
Cartagena Intermodal Carrera 56 #3A-183 km 2 vía Mamonal Piso 1 Local 1 Barrio Albornoz. 60+ (5) 6571349
 Buenaventura Intermodal K-3 vía alterna interna 60+ (2) 2448005 
Import Local Requirements

What is demurrage?

Demurrage is the charge applicable, after the free time expires, inside and outside the terminal for the use of the land. 

Import Local Requirements: 

  • Local information about terminal charges, storage, demurrage and documentation services.
  • Applicable for all ports in US$
  • Free days are calendar consecutive days from date of arrival
  • VAT: 19%

DEMURRAGE TARIFFS  VALID FROM 01.01.2022

Standard

TYPE FREE TIME CURRENCY DAY 10 TO 14 THEREAFTER
20DV 9 Calendar days USD 125.00 USD/DAY 145.00 USD/DAY
40DV 9 Calendar days USD 150.00 USD/DAY 170.00 USD/DAY
40HC 9 Calendar days USD 150.00 USD/DAY 170.00 USD/DAY

Special Equipment

TYPE FREE TIME CURRENCY DAY 6 TO 10 THEREAFTER
20DV 5 Calendar days USD 130.00 USD/DAY 150.00 USD/DAY
40DV 5 Calendar days USD 170.00 USD/DAY 190.00 USD/DAY

Reefer Equipment

TYPE FREE TIME CURRENCY THEREAFTER
20DV 5 Calendar days USD 200.00 USD/DAY
40DV 5 Calendar days USD 200.00 USD/DAY

Demurrage tariffs for IMO containers valid from 1.3.2021 

TYPE FREE TIME CURRENCY FROM DAY 8 TO 12 THEREAFTER
20DV - IMO 7 Calendar days USD 130.00 USD/DAY 150.00 USD/DAY
40DV - IMO 7 Calendar days USD 170.00 USD/DAY 190.00 USD/DAY
20HC - IMO 7 Calendar days USD 130.00 USD/DAY 150.00 USD/DAY
40HC - IMO 7 Calendar days USD 170.00 USD/DAY 190.00 USD/DAY

Buenaventura - Storage cost:

  • Tariff per day per container in USD
  • Free time since date of arrival
DAYS 20 40
FREETIME 3 Days 3 Days
4th to 5th day
18.15 20.35
6th to 10th day 21.45 24.05
Thereafter 45 50.40

Note: Please note this is just for your guidance since storage costs are charged directly from terminal to clients/receivers.

Cartagena - Storage cost:

  • Tariff per day per container in USD
  • Free time since date of arrival
DAYS 20 40
FREETIME 3 Days 3 Days
4th to 5th day
20 28
6th to 10th day 28 40
Thereafter 35 52

Note: Please note this is just for your guidance since storage costs are charged directly from terminal to clients/receivers.

Other Charges: 

Note: Valid from: 1st April 2021 all trades

Documentation FEE

USD 20 DV
VAT 19% 61 + VAT (19%)

EIR Document

USD 20DV 40DV 40HC 40/20HR 40/20OT 40/20FL
VAT 19% 30 + VAT 30 + VAT 30 + VAT 30 + VAT 30 + VAT 30 + VAT

Dismounting - Discharge container on Depot

USD 20DV 40DV 40HC 40/20HR 40/20OT 40/20FL
VAT 19% 34 + VAT 34 + VAT 34 + VAT 34 + VAT 34 + VAT 34 +VAT

Print Original BL

USD PER BL
VAT 19% 61 USD + VAT

Late Corrector

USD PER BL
VAT 19% 250 USD + VAT

DPA - Return Empty Container Hinterland

USD 20DV 40DV 40HC
Cali 150 300 300
Medellin 180 300 300
Bogota 200 400 400

Conditioning

USD 20DV 40DV-HC 20/40 - REEFER 20/40OT 40/20FL
VAT 19% 43 + VAT 43 + VAT 125 + VAT 100 + VAT 100 + VAT

Container Guarantee

COP 20DV 40DV 40HC
Standard 3.000.000 3.000.000 3.000.000
Special Equipment OT/RH/FL 3.500.000 3.500.000 3.500.000
Household Goods 5.000.000 5.000.000 5.000.000

Freight Certification

COP - PER BL
56.000 + VAT (19%)

Monitoring for reefer containers

USD - Per Reefer Container/ Per Day
USD 40 + VAT (19%)
Export Local Requirements

What is demurrage?

Demurrage is the charge applicable, after the free time expires, inside and outside the terminal for the use of the land. 

Buenaventura and Cartagena Export Demurrage charges:

Standard: 

Type 20DV 40DV 40HC
Free Time 10 Days 10 Days 10 Days
Thereafter 80.00 USD/DAY 110.00 USD/DAY 110.00 USD/DAY

Special Equipment 

Type 20OT/FR/TK/PL
40OT/FR/TK/PL
Free Time 5 Days 5 Days
Thereafter 160 USD/day 160 USD/day

Reefer

Type 20RF 40RF 40HCR
Free Time 5 Days 5 Days 5 Days
Thereafter 160 USD/DAY 160 USD/DAY 160 USD/DAY

Demurrage tariffs for IMO containers

Type Free Days Thereafter
20DV-IMO 7 calendar days 160.00 USD /DAY
40DV-IMO 7 calendar days 160.00 USD /DAY
20HC-IMO 7 calendar days 160.00 USD /DAY
40HC-IMO 7 calendar days 160.00 USD /DAY

Other Export local charges

NAME FEE AMOUNT
DOC FEE USD 61 + VAT (19%)
GIO MOUNTING USD 24 + VAT (19%)
ISPS PER CONTAINER USD 12
MANIFEST CORRECTOR COP 200.000 + VAT (19%)


SOLAS VGM information for Colombia

Government approval status:

  • The tolerance between the VGM submitted by the client versus the weight registered at the marine terminal should not exceed 1 ton. 
  • Controls can be random 
  • All scales for the VGM providers must be duly certified
  • Containers can enter the marine terminal without a VGM, but this should be reported while in terminal before loading.

What to include in your VGM instructions?

  • Booking number
  • Container number
  • VGM + unit (Kgs)
  • Authorized person’s signature (submitter of the VGM who may be authorized to act on behalf of shippers)
  • Responsible party name

How to submit your VGM instructions?

  • myMSC
  • EDI (via Terminals VERMAS - INTTRA)
  • Deadlines for sending your VGM instructions
  • 48 hours before vessel´s ETA.

Admin fees and costs: 

MSC will apply an administrative fee in the following cases:

  • VGM is submitted late, after the aforementioned deadline. Will be USD 50 per BL
  • Misdeclaration fee when MSC finds a discrepancy between the VGM submitted by the shipper versus the weight registered at the booking.

Contact information:

Export Customer Service Department:

Finance Customer Service

For information related to demurrage, detention, export, and import billing and much more, please contact the respective channel: 

  1. For matters directed by days off: See our website, under the option “Days Off” adding the BL number:  See Here.
  2. For matters directed by settlement of demurrage: See our website under the option "Import settlement”, adding the BL number: See Here.
  3. For free day rates: See Here.
  4. For the payment of the invoice related to demurrage WITHOUT advance: Please keep in mind that for the payment of these invoices, you will need to select the PSE button on our website and the option "Payment of PSE invoices". See Here.
  5. Deposit refund: If you need information about returning deposits, please send an email directly to the following email address CO088-devoluciondepositosco@msc.com; always with the BL number as the subject of the message and a member of the team will contact you as soon as possible.
  6. General support: Information about website user management, password locks, settlement, invoice consultation, cash receipts, statements, delay fees and local expenses:  CO088-soportefinanciero@msc.com 
  7. Billing demurrage: Information about demurrage (Export and Import), invoices for container monitoring, website assistance for days off: CO088-facturaciondemoras@msc.com 
  8. Export invoicing: Consultation of export invoices, mounting invoices, invoices for documentary concepts (Booking fee – late cut-off): CO088-facturacionexportacion@msc.com 
  9. Import invoicing: Consultation of import invoices, invoices for local charges (dismounting, conditioning, doc fee and BL issuance):  CO088-facturacionimportacion@msc.com 
  10.  Other information: Consultation of invoices for logistics concepts (drop off, damage, cleaning, VGM). Invoices for change of disposition, certification of freight, correctors:  CO088-facturacionvarias@msc.com
  11. Wallet and cash: Application of payments by transfer, reconciliation statements and requests for double payments:  CO088-cartera.mscbog@msc.com 
  12. Activation of Comodatos or EIR: Contact the following email if you cannot generate your Comodatos through the website, and remember to send corresponding supports: CO088-activacioncomodato@msc.com
  13. Mail for PQR (Petitions, Complaints and Claims): Contact the line 6288800 option 1 or send an email to:  CO088-customerservicemsc@msc.com 
Import Cargo Release & Reefer Information

Import:

Release Certificate

In Colombia, cargo is released by customs and terminals upon the presentation of an original bill of lading and the release certificate from the liner or agent. To get the release certificate, please present to MSC Colombia port office the following documents:

  • Original + copy of bill of lading:
  • If a customs broker is going to perform all customs clearance and release process (customary in Colombia) a notarized letter of authorization is required. This document must be written in the consignee's letterhead and signed by the legal representative of the company authorizing the customs broker to represent the consignee in all matters related to the clearance and release of the cargo.

Equipment Interchange (Report) Receipt- EIR (Comodato)

EIR or "Comodato" is a document that establishes the rules and conditions of the use of MSC containers by the importers after the discharge of the cargo. It establishes the place, condition, and time for the return of the units which are the property of the line.

This document must be delivered physically to the port offices duly stamped and notarized by the legal representative of the company. This EIR must be issued by the customer trough our web payment portal and send it to request the release of the Cargo to our port offices in Buenaventura & Cartagena.

For a quicker procedure, we ask you to request the EIR document as soon as you have information of the arrival of the cargo (do not wait until cargo is customs cleared to request it). All you need to do is present a letter to the MSC port office requesting the EIR(s) and providing BL and container(s) number(s).

Customer must send the EIR (Comodato) to the correct channels, requesting release of the cargo:

  1. MSC Cartagena CO088-ctg.release@msc.com
  2. MSC Buenaventura CO088-bun.release@msc.com

To proceed with the release of cargo in the ports of Buenaventura & Cartagena. Remember that you need three documents that must be authenticated and signed by the legal representative of the company prior the request of the release:

  • Import EIR (Comodato): This document on the consignee letterhead is necessary for the signing of the EIR (Comodato) and subsequent release of your shipments at our port offices.
  • OBL import document: This document on the consignee letterhead necessary for the delivery of original BLs in case the Bls are issued in Colombia.
  • Letter of authorized functionaries: This document must be made on the letterhead of the customs agent and signed by its legal representative.

 Note: These documents must be physically delivered at the following address Bogotá: Carrera 9ª #99-02, Edificio Citibank oficina 502B. Buenaventura: Carrera 2ª #3-19, Centro empresarial del Pacifico oficina 208. Cartagena: Manga, Calle 25 # 24 A-16 Edificio Twins Bay, oficina 1703. Remember that the documents must be authenticated and signed by the legal representative.

Printing of Original Import BLs:

Please be sure your shipper has requested on MSC Origen to print originals of BL in Colombia.

You can check if we have received instruction with our Import Documentation department. Calling 60 + (1) 6288800 option 5.

Requirements:

Paid charge of USD 61 + VAT (19%) at the valid rate of exchange COP/USD of the day of payment

When the importer is not a company but a person, the above-mentioned letter is required along with a copy of ID or passport. Official authorization is sent by the MSC port of loading office requesting the issuance of the OBL. We kindly ask you to follow all steps of the procedure to avoid delays.

 

Export:

Printing of Original Export BLS:

Please present an original notarized letter from the shipper authorizing the customs broker to take delivery of the full set of documents.

Reefer’s conditioning:

As from April 2012, there is a charge for conditioning reefer containers. This charge replaces the presentation of guarantee. Please pay this amount upon cargo release. Amount USD 125 + VAT (19%) per container.

Please note that as from day 4th of discharge a monitoring charge will be generated.

Prohibited Cargo

Hazardous Cargo. Please see the regulation for Hazardous Cargo in Colombia: 

Export: 

The dangerous goods declaration must be presented by the shipper and be duly signed. once done, a booking request is sent to Antwerp to obtain approval for the cargo. 

Import:  

Dangerous cargo arriving must be cleared from the port immediately. please send the dangerous goods declaration to port of discharge as soon as possible, keeping Bogota office in copy. As indicated, and by regulations of Sociedad Portuaria regional de Buenaventura and Cartagena, the following cargo must be discharged directly to truck, meaning must be immediately evacuated from the port:

  1. Explosives
  2. Gases Nitrocellulose
  3. Toxins
  4. Radioactive Materials
  5. Precursor Chemicals to Colombia
  • Precursor Chemicals:

These chemicals must be reported to Colombian drug enforcement agencies when they are transported in transit through Colombia or discharged in Colombia. you have to pre-advise us of the relevant chemicals at least 48 hours prior to the arrival of any vessel so that we can advise authorities accordingly. failure to advise can be construed as benefiting drug related activities.

  1. Acetone (Dimetyl-Cetona, Propanone, 2Propanone, Cetopropane, Piroacetic ether)
  2. Acetate Butyl
  3. Style Acetate
  4. Isopropyl Acetate
  5. Hydrochloric Acid
  6. Sulfuric Acid
  7. Butyl Alcohol (1 Butanol, Propil Carbinol)
  8. Isoprophil Alcohol
  9. Anhydride Acetic
  10. Ammoniac / Ammonium Hydroxide
  11. Sodium Carbonates
  12. Chloroform
  13. Diacetone Alcohol
  14. Aliphatic Dissolvent N°1
  15. Aliphatic Dissolvent N°2
  16. Ethyl Ether Sulphuric / Oxiedietylene
  17. Methanol or Methyl Methanol
  18. Methyl Ethyl Cetone
  19. Methyl Isobutyl Cetone
  20. Hexane
  21. Potassium Permanganate
  22. Thinner
  23. Toluene or Methyl Benzene
Cargo Loading

MSC's cargo handling facilities are strategically located to ensure the efficient and timely loading of goods for export and import. We also provide cargo consolidation, loading and re-loading, packing, unpacking and cross-loading services from containers to trucks.

Contact our team

Last update:

Last update: 2022-07-06T01:31:00