Connecter le Vietnam au monde
Les premiers conteneurs MSC ont été exportés du Vietnam en 2002 et à cette époque, MSC était représenté par un agent tiers. En 2005, MSC a établi son propre bureau dans le pays et, au fil des ans, nous avons renforcé notre présence locale. Nous comptons désormais plus de 160 employés répartis dans trois bureaux situés dans les principaux centres économiques du Vietnam : Ho Chi Minh-Ville, Hanoi et Hai Phong. Nous sommes également représentés par des agences tierces à Da Nang et Quy Nhon.
SOLAS VGM Vietnam
1. General information:
Link: Solas VGM Vietnam
2. Contact:
- Customer Desk services: +84 287 307 6189
- Email:
- MSC Ho Chi Minh: VN339-vgm.hcm@msc.com
- MSC Danang: VN339-mscvndadvgmsubmit@msc.com
- MSC Haiphong: VN339-mscvnhphvgmsubmit@msc.com
- MSC Quinhon: VN339-mscvnuihvgmsubmit@msc.com
Communication Matrix
Dear Valued Customers,
To ensure efficient processing of your requests, please direct your inquiries to only ONE designated department. Submitting the same request to multiple departments may result in delayed responses.
Please contact your sales representatives for rate enquires. Alternatively, myMSC is available 24/7 for you.
Thank you for choosing MSC.
Best Regards,
MSC VIETNAM
Lashing and Stuffing Critical Cargo
Export Local Charges
Import Local Charges
Vietnam E-invoice procedures
Vietnam E-portal for Import procedures
MSC E-Portal for Import
MSC will release Electronic Delivery Order (EDO) via MSC E-Portal https://e-portal.msca.com.vn/ for Import shipments to all ports/ICDs.
EDO will be used for both container release and empty returned.
Consignee will need to register and access E-Portal to get debit note, request invoice, arrange payment and obtain EDO.
| Import Counter | VN339-edosupport.hph@msc.com | EDO release and EDO extend for import shipments to Hai Phong |
| Import Counter | vn339- mscvnsgncounterteam@msc.com | EDO release and EDO extend for import shipments to Vung Tau, Ho Chi Minh, Dong Nai, Quy Nhon and Da Nang. |
| Accounting | VN339-fin.refund@msc.com | Container deposit refunds and overpayment refund requests for import and export shipments. |
| Accounting | VN339-fin.collection@msc.com |
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| Accounting | VN339-fin.invoice@msc.com | Invoice-status enquiries of import and export shipments. |
| Accounting | VN339-fin.support@msc.com |
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ICDs and barge fees
IMO Restriction Information Vietnam
Seal Policy
1. Policy
a. Seal Policy 2023
b. Seal Policy 2025
c. Seal Certificate
2. Position of container sealing
Notes:
These are MSC recommendations only.
The shipper is always fully responsible for the way the container is sealed, and MSC cannot be held liable for any consequence of wrong seal use.
Đây chỉ là các khuyến nghị từ MSC.
Chủ hàng luôn chịu trách nhiệm đầy đủ về cách niêm phong chì container và MSC không chịu trách nhiệm cho bất kỳ hậu quả nào do việc niêm phong chì sai.
Free Time Definitions for Service Contracts
Please find our information at link:
Customer Advisory - Proposed amendments to free time definition for service contracts