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WELCOME TO
MSC VIETNAM

Connecting Vietnam to the world

The first MSC containers were exported from Vietnam in 2002 and at that time, MSC was represented by a third-party agent. In 2005, MSC established our own office in the country and over the years, we have grown our local presence. We now have a total of over 160 employees in three offices in major economic hubs across Vietnam: Ho Chi Minh City, Hanoi, Hai Phong and Da Nang. 

 

Find out more in the MSC In Vietnam Leaflet.

INFORMAÇÕES DOS ESCRITÓRIOS LOCAIS

Value Added Solutions to Move Your Business Forward

Value Added Solutions Leia mais

SOLAS VGM Vietnam

1. General information:
Link: Solas VGM Vietnam 

2. Contact:

Communication Matrix

Dear Valued Customers, 

To ensure efficient processing of your requests, please direct your inquiries to only ONE designated department. Submitting the same request to multiple departments may result in delayed responses. 

Please contact your sales representatives for rate enquires. Alternatively, myMSC is available 24/7 for you.

Thank you for choosing MSC.

Best Regards,

MSC VIETNAM

Lashing and Stuffing Critical Cargo

Please click here for the Guidelines for Lashing Steel Coils and Stone.

Export Local Charges

  1. Latest notice about booking cancellation
  2. Latest notice about seals
  3. Export Local Charges
  4. MSC Packing List Form
  5. DEM DET Notices
  6. Export Dnd, Reefer, Storage

Import Local Charges

  1. Latest notice about DTHC from China
  2. Import Local Charges
  3. Important changes in import procedure
  4. Import Dnd, Reefer, Storage

 

Vietnam E-invoice procedures

Notice of Changes regarding E-Invoices process

Vietnam E-portal for Import procedures

MSC E-Portal for Import

MSC will release Electronic Delivery Order (EDO) via MSC E-Portal https://e-portal.msca.com.vn/ for Import shipments to all ports/ICDs.
EDO will be used for both container release and empty returned.
Consignee will need to register and access E-Portal to get debit note, request invoice, arrange payment and obtain EDO.

Import Counter  VN339-edosupport.hph@msc.com EDO release and EDO extend for import shipments to Hai Phong 
 Import Counter  vn339- mscvnsgncounterteam@msc.com  EDO release and EDO extend for import shipments to Vung Tau, Ho Chi Minh, Dong Nai, Quy Nhon and Da Nang.
 Accounting  VN339-fin.refund@msc.com  Container deposit refunds and overpayment refund requests for import and export shipments.
 Accounting  VN339-fin.collection@msc.com
  •  Payment status enquiries for import and export shipments.
  • Late payment enquiries about export shipments.
 Accounting  VN339-fin.invoice@msc.com  Invoice-status enquiries of import and export shipments.
 Accounting  VN339-fin.support@msc.com
  •  Finance administration support
  • Invoice adjustment minutes
  • Guidance on the EDO portal and E-invoice including account registration and process steps.

 

ICDs and barge fees

1. Export barge fees 
2. Import barge fees

IMO Restriction Information Vietnam

Please find our information at link: IMO Restriction Information Vietnam

Seal Policy

1. Policy
a. Seal Policy 2023
b. Seal Policy 2025
c. Seal Certificate

2. Position of container sealing

Notes: 
These are MSC recommendations only. 
The shipper is always fully responsible for the way the container is sealed, and MSC cannot be held liable for any consequence of wrong seal use.

Đây chỉ là các khuyến nghị từ MSC. 
Chủ hàng luôn chịu trách nhiệm đầy đủ về cách niêm phong chì container và MSC không chịu trách nhiệm cho bất kỳ hậu quả nào do việc niêm phong chì sai.

Free Time Definitions for Service Contracts

Please find our information at link:

Customer Advisory - Proposed amendments to free time definition for service contracts

Vietnam Exchange Rate