/en/newsroom/customer-advisories/2023/october/situation-in-israel
MSC continues to monitor and assess the developing situation in Israel to ensure the safety of its personnel and minimise disruption to customer supply chains.
As announced in our previous update, MSC stopped the clock for Detention and Demurrage (D&D) for import containers discharged in ASH or HF between 8 October and 8 November to ensure continued flexibility and facilitation of our customers’ logistics operations.
Please be advised the D&D period will be extended until 22 November 2023[1].
MSC will continue to analyse and evaluate events as they develop and will communicate all new information and any changes to our customers as they occur.
If you have any further questions or require assistance, please contact your local MSC representatives.
Currently, Israel’s major ports continue to function and both road and rail are fully operational in and around the country.
Bookings continue to be accepted to and from Israel, including selected IMO goods subject to the new government restrictions. (See Update 2 below for further details.)
To ensure continued flexibility and facilitation of our customers’ logistics operations, we have developed a suite of assistance for customers with cargo in Israel or bound for Israel:
• Detention and Demurrage (D&D) – For import containers discharged in ASH or HFA, MSC will stop the clock for the period between 8 October 2023 and 8 November 2023, which will be considered as free days*.
*Valid until further notice and will be reviewed according to the situation.
MSC will continue to analyse and evaluate events as they develop and will communicate all new information and any changes to our customers as they occur.
Our staff are continuing to work remotely to ensure continuity of our operations and customer service and we thank them for their ongoing commitment.
If you have any further questions or require assistance, please contact your local MSC representatives.
At this time, Israel’s major ports continue to function, including key terminals in Ashdod and Haifa, however there is currently congestion at Ashdod due to increased security checks and labour shortages, leading to increased waiting times. Inland services – both road and rail – are fully operational in and around the country.
Bookings will therefore continue to be accepted to and from Israel, and cargo already booked to and from the country will be facilitated as scheduled. However, certain dangerous goods (DG) are not able to be released in Ashdod port due to government restrictions for certain UN codes at this time, therefore it is not currently possible to create new bookings for restricted DG cargo. Where affected cargo is already in transit, contingency plans are in place to discharge at alternative locations and we will keep customers well informed of any changes to their cargo’s destination.
Circumstances are subject to change at very short notice, but rest assured our teams are working hard to keep supply chains moving seamlessly. We will communicate all new information and any changes to our customers as they occur.
Whilst our offices in the country are currently closed, our staff are continuing to work remotely to ensure continuity of our operations and customer service.
If you have any further questions or require assistance, please contact your local MSC representatives.
MSC wants to extend its deepest sympathies to all those affected by the terrible events in Israel and express our solidarity with the people and their families.
MSC has been monitoring the situation since the conflict started on Saturday 7 October 2023, and is in close contact with local management in the region.
Our offices are closed at this time, but we are grateful to report that our staff are currently able to work remotely to ensure continuity of our operations and customer service.
Since Israel’s major terminals are operational, as at 9 October, we continue to deliver cargo to/from Israel.
MSC will continue to monitor the impact of the security situation on trade and follow advice from the government and will review its service network accordingly.
We will update customers on any changes to the schedule related to MSC services.
Should you have any questions, please contact your local MSC representatives.