Kingdom of Saudi Arabia
Start Your Global Trade
Founded in 1996, MSC Saudi Arabia has been growing hand in hand with our customers and partners, guided by values that put people, relationships and service first. For us, shipping is more than moving cargo; it’s about building long-term trust and collaboration.
With 30 years of experience, we simplify the complexities of international trade by combining local expertise with MSC’s global network. From our offices in Dammam, Jeddah, and Riyadh, we provide direct access to the Kingdom’s main ports, connecting your business seamlessly to markets across the globe.
"MSC Saudi a strategic logistics hub, powered by deep local connections and the global strength of MSC. We move more than cargo, we move possibilities. By listening first and acting fast, our local experts turn challenges into solutions and deliver tailored, end-to-end logistics. Our people are our power, and your success is our mission. You stay closely connected to your cargo, with a world class team by your side."
Hisham Alansari
MSC Saudi CEO
"MSC Saudi a strategic logistics hub, powered by deep local connections and the global strength of MSC. We move more than cargo, we move possibilities. By listening first and acting fast, our local experts turn challenges into solutions and deliver tailored, end-to-end logistics. Our people are our power, and your success is our mission. You stay closely connected to your cargo, with a world class team by your side."
Hisham Alansari
MSC Saudi CEO
From Saudi Ports to Global Markets
From documentation and customs coordination to tailored shipping plans, our experts deliver reliable, efficient solutions designed to keep your exports moving. With MSC Saudi, reaching key international markets becomes is a simple, smooth, and sustainable journey.
Detention & Demurrage
What is detention?
Detention is the charge applicable, after the free time expires, for the use of the carrier’s full container inside the marine terminal and container yard.
What is demurrage?
Demurrage is the charge applicable, after the free time expires, inside the terminal for the use of the land.
In case of a demurrage dispute contact:
East & Central: SAU-logistic-ilim.east@msc.com
West: SAU-logistic-ilim.west@msc.com
Solas VGM Information
What is VGM?
Verified Gross Mass or VGM refers to the exact, verified weight of a packed container. For safety reasons, vessel operators can only load a container if its weight has been verified.
What do I need to include in my VGM instructions?
You must include the following on all VGM instructions: The following items are mandatory and must be on all VGM instructions:
How can I submit my VGM instructions?
VGM instructions should be submitted on myMSC or Inttra
Deadlines for submitting your VGM instructions
VGM must be updated along with SI submission.
MSC admin fees and costs
Any cost or consequences caused by delay, misdeclaration of VGM instructions is payable by the shipper.
For more information, please contact the MSC GUINEA customer service team:
Email: sau-info@msc.com
Local Shipping and Dangerous Goods
The Container Release Order (CRO) will only be issued after Dangerous Goods (DG) approval is granted in the system. As per the customer's instructions, any misdeclaration will result in a penalty payable by the customer.
2.Special Requirements for Certain PODs
For specific Ports of Discharge (PODs), such as Algerian PODs, additional approvals are required. (LOE) and (MSDS) must be submitted to the POD for approval before CRO release.
3.Manifest Release and Amendments
The manifest will be released only after DG approval is finalized in the local system. Any amendments may impact the approval process and container loading, which will remain subject to DG approval and finalization.
4.Shipping Instructions (SI) Cut-Off
Shipping Instructions must be submitted no later than 10 working days prior to the Estimated Time of Arrival (ETA) of the nominated vessel.
5.Draft Amendment Deadline
Any amendments to the draft must be made at least 3 working days before the vessel’s ETA to avoid shipment rollover. Shipments are subject to DG approval.
6.Placarding Requirements
Ensure that all containers are properly placarded in accordance with IMDG and ADR regulations to guarantee acceptance at the export terminal.
Prohibited Information
Export regulations in Saudi Arabia prohibit or restrict the export of certain goods. These rules are enforced to protect national resources, maintain economic stability, and ensure compliance with international agreements. Violations may result in customs duties, penalties, or legal action.
Personal effect and any cargo are rejected by the POD
Prohibited Items Include:
• Date palm seedlings
• Green fodder
• Scrap iron
• Antique artifacts of historical value
• Zamzam water
• Agricultural crops grown in open fields (e.g., onions, potatoes, wheat, barley, watermelons, cantaloupes) and their processed products (e.g., potato-based items)
• Firewood
Restricted Items (Require Prior Approval or Export Licenses from Government):
• Agricultural equipment and machinery
• Poultry and eggs
• Flour
• Sand and rocks
• Bottled water
• Cement
• Iron
• Medicines
This information is provided for general guidance only and may be modified or withdrawn by the government at any time without prior notice.
Shipping Instructions Cut-off
Shipping Instructions (SI) Cut-Off – DG shipment
Shipping Instructions must be submitted no later than 10 working days prior to the Estimated Time of Arrival (ETA) of the nominated vessel
Shipping Instructions (SI) Cut-Off - Non DG shipment
Shipping Instructions must be submitted no later than 7 working days prior to the Estimated Time of Arrival (ETA) of the nominated vessel
Container Collection
Booking Confirmation and CRO Release
Bookings must be made using a valid rate to avoid cancellation.
Your Bridge to Global Reach
Our local import team is here to help you bring cargo from anywhere in the world into Saudi Arabia with ease. Backed by MSC’s strong global network and reliable access through six major ports across the Kingdom, we simplify the complexity of international shipping and keep your business connected.
From origin to Saudi borders and beyond, our experts coordinate every stage of the process, ensuring full compliance with local regulations, efficient customs clearance, and clear communication throughout. We handle your imports with precision and care, so your cargo arrives smoothly safely and on time.
Customs Clearance
Find everything you need to know about MSC Saudi Customs Clearance solution on our dedicated webpage.
Inland Transportation
Please note that deliveries will be in a standard 20ft/40ft container, on a standard trailer and heavy goods vehicle. If you require a delivery with special requirements, please email your usual Customer Service representative or contact us to learn more.
Terms & ConditionsDO Release & Invoicing
• Copy of BL
• Authorization letter stamped from chamber of commerce from the consignee to the broker.
• Consignee import code.
Required for invoicing
Send to the following:
Dammam-East: SAU-imp-east-inv@msc.com
Riyadh-Central: SAU-imp-central-inv@msc.com
Jeddah-West: SAU-imp-cs.west@msc.com
Detention & Demurrage
Detention is the charge applicable, after the free time expires, for the use of the carrier’s full container inside the marine terminal and container yard.
What is demurrage?
Demurrage is the charge applicable, after the free time expires, inside the terminal for the use of the land. In case of a demurrage dispute
East & Central: SAU-logistic-ilim.east@msc.com
West: SAU-logistic-ilim.west@msc.com
Arrival Notice
-After the arrival notification, customer will receive an update email containing invoice.
-Once payment is done, customer should email front desk team on the below emails to link the delivery order:
East & Central: SAU-fd-do.east@msc.com
West: SAU-fd-do.west@msc.com
-After linking the delivery order, the customer will receive Import release order (IRO).
Prohibited Items
Prohibited items that are not allowed to be imported to the Kingdom of Saudi Arabia, according to government regulations are in the following link:
Contact our team to request a quote, book or find out more about our local services!
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