Connecting Brazil to the World
What truly sets us apart is our family spirit. As a family-owned company, we believe in fostering close relationships with our customers, built on trust, dedication, and shared success. From our headquarters in Santos (São Paulo), to every corner of the globe, our values - deeply rooted in our DNA - guide us in finding tailored solutions for your logistics needs.
Trust MSC to deliver not just cargo, but a promise of care and excellence in every step of the journey.
“At MSC, we don’t just move cargo - we move businesses forward. With deep local expertise and a global network, we’re committed to delivering reliability, efficiency, and trusted partnerships across Brazil and beyond.”
Elber Alves Justo
Managing Director, MSC Brazil
“At MSC, we don’t just move cargo - we move businesses forward. With deep local expertise and a global network, we’re committed to delivering reliability, efficiency, and trusted partnerships across Brazil and beyond.”
Elber Alves Justo
Managing Director, MSC Brazil
Solutions That Move Your Business Forward
Your Shipping Needs Met
Contact our team to request a quote, book or find out more about our local services
Everything You Need For a Successful Export Journey
With MSC, your exports are in expert hands. Since 1997, we’ve been ensuring efficiency, security, and global reach for cargo to and from Brazil, offering competitive rates and optimized transit times.
Our dedicated team provides customized logistics solutions tailored to your needs, from warehousing to final transport.
Export with confidence, let MSC transport your cargo worldwide with efficiency and security.
Detention Charges
Kindly note below detention values for Brazilian ports to be applied as from November 1st, 2024 date of empty container pick-up.
*Cost per day per container (in USD)
| All Brazilian ports | 20’ DRY
DV/BV/HC/HH/HP/IS/PW/VE
|
40’ DRY
DV/HC/BV/HH/HP/IS/PW/VE
|
45’ DRY
HC/HP/PW
|
| Free time | 5 days | 5 days | 5 days |
| Thereafter | USD 80 per day | USD 130 per day | USD 130 per day |
| All Brazilian ports | 20’ SPECIAL
OT/FL/HF/OS/PP/PL
|
40’ SPECIAL
OT/FL/HF/OS/PP/PL
|
| Free time | 5 days | 5 days |
| Thereafter | USD 90 per day | USD 160 per day |
| All Brazilian Ports | 20’ REEFER
RE/HR
|
40’ REEFER
RE/HR
|
45’ REEFER
HR
|
|
| Free time | 4 days | 4 days | 4 days | |
| Thereafter | USD 170 per day | USD 320 per day | USD 320 per day |
General comments:
- General terms are duly registered in a Notary Public's Office.
- In case of detention, the merchant must pay untill the expiry date on the billing notice. After the invoice expiry date and if the payment is not received, the shipment may be subject to delays, and consequently any special conditions are considered null (including special per diem & free time), and the standard tariff will therefore apply,as per the values and free days detailed in the original booking confirmation clause 21 item “o”.
- In case of a container shipped as "NOR" (Non-Operating Reefer), it must be considered the reefer container detention values.
In case of doubts, please contact your local MSC office.
myMSC Guides Brazil
Forms and support materials are now available in order to register your company and have access to use MyMSC tools.
Kindly note below:
iNTTRA Guides Brazil
Reference material for Bookings and Shipping Instructions via INTTRA
Support files:
To update your registration data and personal information, please contact INTTRA support team through 0800-8881126 or send an e-mail to:service@inttra.com
Documentation Certificates
Certificate requests must be forwarded to the MSC agency at the loading port. Please see below for relative e-mail addresses .
In order to prepare a draft for the certificate, the following items must be detailed in the form: references, clauses, loading port and date of BL.
All requests will be analyzed internally and may be rejected if they are not in accordance with company policy.
After an internal analysis, a sample certificate will be forwarded to the requester for approval.
Once the draft is approved, the payment is confirmed and following the vessel’s departure, the MSC agency at the port of loading will issue the certificate to the requester.
MSC agency e-mail address contacts:
Certificates in Belem
Belem port
BR241-caixabel@msc.com
+55 91 3321 9500
Certificates in Fortaleza
Fortaleza port
BR241-docfor@msc.com
+55 85 3208 8650
Certificates in Manaus
Manaus port
BR241-caixamao@msc.com
+55 92 2125 9500
Certificates in Navegantes
Navegantes & Itajai ports
ian.santos@msc.com
+55 47 2104 6500
Certificates in Paranagua
Paranagua port
BR241-MSCParanaguaExportDocumentationGroupIG@msc.com
+55 41 3721 9500
Certificates in Rio de Janeiro
Rio de Janeiro & Itaguai ports
BR241-exportdoc.rio@msc.com
+55 21 3535 2999
Certificates in Rio Grande
Rio Grande port
BR241-exprig@msc.com
+55 53 3293 6500
Certificates in Santos
Santos port
BR241-mscsantos.expcorrectionletter@msc.com
+55 13 3211 9500
Certificates in Sao Francisco do Sul
Sao Francisco e Itapoa ports
BR241-caixasfs@msc.com
+55 47 3444 6085
Certificates in Vitoria
Vitoria port
BR241-caixavix@msc.com
+55 27 3320 9100
EPR Documents
Access the MSC Extended Protection documents' by clicking on the links below:
English (ENG)
Presentation - Cargo Cover Solutions - MSC Extended Protection
MSC Extended Protection Folder
General Terms and Conditions
MSC Extended Protection for Shipments to and from Ukraine
Brazilian Portuguese (PT-BR)
Apresentação - Cargo Cover Solutions - MSC Extended Protection
MSC Extended Protection Folder
Termos e Condições EPR
Termos e Condições EPR - Embarques de e para Ucrânia
Shipping Instruction Amendment
Whenever an amendment / correction is required, customers must send request thru the “Amend SI” Tool at INTTRA Website, except for cases described on item 9.
Kindly note below important points:
1. Charge will be applied for each “Amend SI” sent after “draft deadline”, thus we suggest customers to consolidate all corrections in a unique "Amend SI" in order to avoid extra costs.
In case of direct shipments to Mexico, United States and China ports, whenever bookings are transferred, charge will be applied based on the first vessel´s “draft deadline” booked;
Customers requiring Correction Letters may find out related charges by contacting our Customer Service desk or MSC Agency at loading port.
2. All "Amends SI" sent after “draft deadline” will be analyzed, processed and charged, therefore no cancelation will be accepted after submission;
3. After submitting "Amend SI", we request customers to send to Port Agent an e-mail containing invoicing authorization and/or payment receipt and the confirmation of LOI submission (when necessary) as well. In case customers are in possession of originals BL, they must be returned to any MSC Offices;
*** LOI is required whenever amendment / correction is sent after 5 days of vessel sailing. Click here to visualize LOI draft
4. “Amend SI” is not required when booking is transferred to a different vessel/voyage, as booking details will be considered by MSC;
5. Make sure to select the correct SI (the one already submitted) when using the option "Amend SI";
6. It is required to identify in the comments field of the “Amend SI” which kind of amendments / corrections are requested such as: - Split B/L; - Seal Change due to physical inspection by RFB; - Typing Error; - Seal Damage during vessel operation; - Etc;
7. In case of split B/L, change of destination (COD), sanctioned countries, registration of consignee/notify or amendments / corrections submitted after destination´s allowed period, further analysis is required by destination office, thus amendment / correction confirmation may take longer due to eventual time difference;
8. After amendment / correction is processed, a BL copy will be available at INTTRA Website or will be sent to customers via e-mail for destinations listed on item 9;
9. Above mentioned procedure does not apply for shipments to Argentina, Iran, Syria, Sudan and South Sudan which shipping instruction is sent in Word format, therefore amendment / corrections must be sent via Excel spreadsheet (From: /To:).
*** Click here to visualize Excel Spreadsheet
Seals Sequence and Procedure
SOLAS VGM information for Brazil
What is VGM?
Verified Gross Mass or VGM refers to the exact, verified weight of a packed container. For safety reasons, vessel operators can only load a container if its weight has been verified.
Government approval status
Approved by DPC – Direction of Ports and Coasts
Portaria DPC Nº 164
What to include in your VGM instructions
The following items are mandatory and must be on all VGM instructions:
- Booking or Bill of Lading number
- Container number
- VGM + unit
- Authorized person’s signatory (submitter of the VGM who may be authorized to act on behalf of shippers)
- Responsible party Name
How to submit your VGM instructions
INTTRA Web Portal
MyMSC Web Portal (Free of charge)
Deadlines for sending your VGM instructions
2 hours before cargo deadline (as per local rules)
Admin Fees and costs
- There is a cost of USD 0.25 per VGM transaction by INTTRA.
- Extra costs for failing to timely provide VGM to MSC will be at shippers account
Recommendations & Guideline
- MSC Local agency should be informed in advance about the appointment of 3rd parties to provide the VGM.
- In case the agency hasn’t received the client’s VGM, the unit will not be loaded.
- In case a single unit from a lot doesn’t have VGM, MSC will not be able to load any unit of that lot, leaving additional terminal costs on behalf of the customer.
- In case any unit is loaded on the “straight from the street” condition, the deadline for receiving the VGM remains the same as mentioned on item 10.
- In case any unit is subjected to physical inspection by Customs Authorities, whether at the Terminal and or at the Dry Port (Redex) and VGM has already been sent, we are able to receive the rectification.
- Important: all containers with sailing date scheduled for July 1st must already have VGM, - and for such, please plan with at least a week in advance.
- The equipment number should be typed without considering space, period or hyphen. Make sure that booking and container(s) number(s) are correct.
- If the VGM contains grams, you should use the point to separate them from the hundred, such as: 26400.080 kg.
- Only the fields that have an asterisk (*) are required.
- If the unit is “Shipper Own Container” (SOC), the container number should be given to MSC – Customer Service analyst before the VGM is submitted, otherwise our system will not process the information. Therefore, we need to receive the number(s) of container(s) in the booking request, adding in the comment’s field.
- VGM’s transmission at the portal “MYMSC.com” follows USA’s UTC (Universal Time Coordinated) time, in other words, if it is submitted at 8:00am Brasilia’s time, it will appear as 11:00am (when the time difference is 3 hours), and the time considered will be time minus 3.
Contact information
MSC Customer Desk Service
Tel.: + 55 13 3211 9500 (BRA-info@msc.com)
Special Cargo
Kindly note below the document with procedures regarding special cargo:
Special Cargo Procedures
Attached Files:
- LOI - Non IMO vehicle
- LOI - Lithium Battery - Dangerous Cargo
- Return and Reexport Request Letter - Shipper - W.P.R - Madeira Condenada - Deposit
- Return and Reexport Request Letter - New Consignee
- LOI - Syria
- LOI - Scrap metal non IMO
- LOI - Russia
- LOI - In transit via Russia or Belarus
- Declaration for non Dangerous Fishmeal
- Dangerous Cargo Application (DCA)
- BEF - Venezuela
- BEF - Syria
- BEF - Russia
- BEF - Libya
- BEF - In transit via Russia or Belarus
In case of any doubts, please reach out to our Export Customer Service team.
General Information
MSC SPEAK-UP LINE
In the MSC Speak-up Line reporting system you can quickly and easily report concerns about actual or suspected breaches of MSC’s Code of Business Conduct, MSC’s policies & procedures or violations of the law.
The reporting system may not be used to make false accusations against others, and altogether, deliberately untrue information may not be reported.
In order to access the MSC Speak-up line, please click here.
TRANSPARENCY REPORTS
To comply with Law No. 14.611, note the transparency reports for each company below:
1st semester 2025
MEDLOG - MSC MEDITERRANEAN LOGÍSTICA LTDA
MSC MEDITERRANEAN SHIPPING DO BRASIL LTDA
MSC SERVICE CENTER BRASIL LTDA
1st semester 2024
MSC MEDITERRANEAN SHIPPING DO BRASIL LTDA
MSC SERVICE CENTER BRASIL LTDA
2nd semester 2024
MSC MEDITERRANEAN SHIPPING DO BRASIL LTDA
MSC SERVICE CENTER BRASIL LTDA
End-to-End Export Solutions in Brazil
Everything You Need for a Successful Import Journey
Demurrage Charges
Kindly note below demurrage values to be applied as from sailing date November 1st, 2024.
*Cost per day per container (in USD)
| All Brazilian ports | 20’ DRY
DV/BV/HC/HH/HP/IS/PW/VE
|
40’ DRY
DV/HC/BV/HH/HP/IS/PW/VE
|
45’ DRY
HC/HP/PW
|
|||
| Free time | 6 days | 6 days | 6 days | |||
| From 7th to 10th (running days) | USD 47 per day | USD 87 per day | USD 102 per day | |||
| Thereafter | USD 100 per day | USD 165 per day | USD 182 per day | |||
| All Brazilian ports |
20’ SPECIAL
OT/FL/HF/OS/PP/PL
|
40’ SPECIAL
OT/FL/HF/OS/PP/PL
|
| Free time | 5 days | 5 days |
| From 6th to 9th (running days) | USD 70 per day | USD 120 per day |
| Thereafter | USD 110 per day | USD 210 per day |
| All Brazilian ports |
20’ REEFER
RE/HR
|
40’ REEFER
RE/HR
|
45’ REEFER
HR
|
| Free time | 2 days | 2 days | 2 days |
| From 3rd to 6th (running days) | USD 160 per day | USD 220 per day | USD 220 per day |
| Thereafter | USD 210 per day | USD 400 per day | USD 400 per day |
General comments:
- General terms are duly registered in a Notary Public's Office.
- In case of demurrage, the consignee must pay until the expiry date on billing notice. After the invoice expiry date and if the payment is not received, the shipment may be subject to delays, and consequently any special conditions are considered null (including special per diem & free time), and the standard tariff will therefore apply, as per the values and free days detailed in the original arrival notice clause 16.
- In case of a container shipped as "NOR" (Non-Operating Reefer), it must be considered the reefer container demurrage values.
In case of doubts, please contact your local MSC office.
myMSC Guides Brazil
Forms and support materials are now available in order to register your company and have access to use MyMSC tools.
Kindly note below:
Documentation Certificates
Certificate requests must be forwarded to the MSC agency at the loading port. Please see below for relative e-mail addresses .
In order to prepare a draft for the certificate, the following items must be detailed in the form: references, clauses, loading port and date of BL.
All requests will be analyzed internally and may be rejected if they are not in accordance with company policy.
After an internal analysis, a sample certificate will be forwarded to the requester for approval.
Once the draft is approved, the payment is confirmed and following the vessel’s departure, the MSC agency at the port of loading will issue the certificate to the requester.
MSC agency e-mail address contacts:
Certificates in Belem
Belem port
BR241-caixabel@msc.com
+55 91 3321 9500
Certificates in Fortaleza
Fortaleza port
BR241-docfor@msc.com
+55 85 3208 8650
Certificates in Manaus
Manaus port
BR241-caixamao@msc.com
+55 92 2125 9500
Certificates in Navegantes
Navegantes & Itajai ports
ian.santos@msc.com
+55 47 2104 6500
Certificates in Paranagua
Paranagua port
BR241-MSCParanaguaExportDocumentationGroupIG@msc.com
+55 41 3721 9500
Certificates in Rio de Janeiro
Rio de Janeiro & Itaguai ports
BR241-exportdoc.rio@msc.com
+55 21 3535 2999
Certificates in Rio Grande
Rio Grande port
BR241-exprig@msc.com
+55 53 3293 6500
Certificates in Santos
Santos port
BR241-mscsantos.expcorrectionletter@msc.com
+55 13 3211 9500
Certificates in Sao Francisco do Sul
Sao Francisco e Itapoa ports
BR241-caixasfs@msc.com
+55 47 3444 6085
Certificates in Vitoria
Vitoria port
BR241-caixavix@msc.com
+55 27 3320 9100
General Information
MSC SPEAK-UP LINE
In the MSC Speak-up Line reporting system you can quickly and easily report concerns about actual or suspected breaches of MSC’s Code of Business Conduct, MSC’s policies & procedures or violations of the law.
The reporting system may not be used to make false accusations against others, and altogether, deliberately untrue information may not be reported.
In order to access the MSC Speak-up line, please click here.
TRANSPARENCY REPORTS
To comply with Law No. 14.611, note the transparency reports for each company below:
1st semester 2025
MEDLOG - MSC MEDITERRANEAN LOGÍSTICA LTDA
MSC MEDITERRANEAN SHIPPING DO BRASIL LTDA
MSC SERVICE CENTER BRASIL LTDA
1st semester 2024
MSC MEDITERRANEAN SHIPPING DO BRASIL LTDA
MSC SERVICE CENTER BRASIL LTDA
2nd semester 2024
MSC MEDITERRANEAN SHIPPING DO BRASIL LTDA
MSC SERVICE CENTER BRASIL LTDA
End-to-End Import Solutions in Brazil
Americas
Dear customer,
For a better view of the latest information available on schedules, we recommend that you constantly clear your browser's cookies and cache.
We have updated the publication format of our schedules. Kindly note below the guide on how to visualize the data:
Guide (English)
Guide (Portuguese)
Europe, Relay & Far East
Dear customer,
For a better view of the latest information available on schedules, we recommend that you constantly clear your browser's cookies and cache.
We have updated the publication format of our schedules. Kindly note below the guide on how to visualize the data:
Guide (English)
Guide (Portuguese)
Extras
Dear customer,
For a better view of the latest information available on schedules, we recommend that you constantly clear your browser's cookies and cache.
We have updated the publication format of our schedules. Kindly note below the guide on how to visualize the data:
Guide (English)
Guide (Portuguese)