Our dedicated UK team and loyal customers have been pillars of our proud UK heritage, dating back over 40 years since 1977. Today we are the UK’s largest container shipping, intermodal, and logistics provider, connecting UK businesses to the world.
Özel İngiltere Ekibi
MSC'yi sektörümüzde öne çıkaran şey, 650'den fazla kişiden oluşan ekibimizdir. Ipswich, Londra, Liverpool ve Glasgow'daki dört bölge ofisimizden faaliyet göstererek, Birleşik Krallık'taki milli ekibimiz tarafından desteklenerek, müşteri mükemmelliği sunmaya ve kargonuz için en iyi çözümü bulmaya kararlıyız.
MSC'yi seçerek, herhangi bir nakliye hattı tarafından sunulan en geniş ürün yelpazesi olan ve haftalık 25 derin deniz çağrısı sağlayan Birleşik Krallık'taki 12 limana erişebilirsiniz. Bu, pazar lideri özel karayolu ve demiryolu hizmetleri kara tarafı ağımızla sorunsuz bir şekilde entegre olan kapsamlı bir Avrupa besleyici ağı ile tamamlanmaktadır. Bu sadece yükünüzü nihai varış noktasına yaklaştırmamıza yardımcı olmakla kalmaz, aynı zamanda yılda ortalama 19 milyon yol mili tasarruf sağlayarak size daha fazla esneklik, azaltılmış karbon emisyonları ve yükünüzün tedarik zinciri için daha fazla güvenilirlik ve güvenlik sağlar.
MSC İngiltere Ödülleri:
Global Freight Awards'da 12 kez "Yılın Konteyner Hattı" ödülünü kazandı
2019 FTA Multimodal Ödülleri'nde Yılın Deniz Taşımacılığı Operatörü
To help our team action your MHR request as efficiently as possible for you, please read the below guidance regarding timeframes and important information to include.
Merchant Own Haulage Release requests
Please use the dedicated Merchant Haulage Release telephone number 0203 780 7679.
Please use this number if both:
To request a new Merchant Haulage Release, please continue to do so by email to the following email address email@example.com ensuring that your email is submitted within 5 days of the vessel arrival date.
Please be reminded that if you are unsure of your vessel arrival date, please visit www.msc.com/tools and click on “Track a shipment”.
Full Merchant Haulage Release Instructions:
Import Merchant Owned Haulage Restitution Note
Please take the following action to arrange restitution of empty containers
We offer Customs clearance services across our UK Port network, including a comprehensive clearance solution for trailers coming into the UK through a network of Ports including: Killingholme, Purfleet, Tilbury, Folkestone, Rochester, Dover, Harwich Immingham, Hull, Thamesport, Southampton and Felixstowe.
Each item of cargo you are importing or exporting must satisfy official Customs formalities and regulations in order to proceed across international borders.
Export Customs Clearance
When completing your Export Customs Clearance please send us an email with your UCR number or copy of Entry to UKfirstname.lastname@example.org
Alternatively, we can also offer to complete Export Customs Clearance for your Export Cargo on your behalf loading with MSC UK. Just complete our NES Instructions form (available on request) and send to UK-Customs@msc.com
For Export Customs we do request all information to be sent before our advertised deadlines.
Documentation (Final Shipping Instruction) Cut Off Guide
Shipping instructions will be required 6 hours prior to the vessel’s arrival at the port of loading. Exceptions as follows:
For vessels arriving at the weekend – instructions are required by 1200hrs on the Friday.
Vessels arriving Monday – instructions are required latest Friday (week prior) 1600hrs.
For USA, Canada, China, Japan and South Africa – we will require your instructions at least 36 hours (excluding weekend hours) prior to the vessel’s arrival at the port of loading. For vessels arriving on a Monday or Tuesday, please send in by 1200hrs on the previous Friday.
Please note, late Instructions (after cut-off) are at risk of short shipment and additional costs.
Shipping Instruction Amendments
For USA, Canada, China, Japan and South Africa – amendments need to be received 36 hours (excluding weekend hours) prior to the vessel arrival at the port of loading, to avoid Correction Fees.
For all other destinations – amendments need to be received 24 hours prior to the vessel departure, to avoid Correction Fees. For vessels departing at the weekend/Monday AM, amendments are required by 1200hrs on the Friday before.
Please note, failure to comply with the above may risk a correction fee of 60 USD.
If you do have any questions or require further guidance please do not hesitate to contact the MSC Customs Clearance team on (01473) 277777 or e-mail GB014email@example.com
When you have completed loading of your Export Hazardous cargo please send us a copy of the completed DGN, it MUST be signed in boxes 15 & 17 with the container number clearly in Box 16. You can send it on email to GB014-MSCUKHAZARDOUS@msc.com with your booking reference and planned export vessel as the subject.
Please make sure your container has had the correct placards applied to it as per IMDG and ADR to ensure acceptance into the terminal of export.
What is VGM?
Verified Gross Mass or VGM refers to the exact, verified weight of a packed container. For safety reasons, vessel operators can only load a container if its weight has been verified.
Government approval status
In the UK the regulating body, Maritime & Coastguard Agency (MCA), will allow for +/- 5% or 500kg whichever is greater. The MCA have the right to impose a fine or penalty for any mis-declared VGM information.
If you intend on obtaining your VGM by using Method 2, you will need approval from the MCA. Further information about application can be found here.
Some UK ports will not allow containers in to the terminal without a VGM. If there is no VGM at the in gate then the port shall automatically weigh the container on your behalf and charge accordingly
What to include in your VGM instructions
The following items are mandatory and must be on all VGM instructions:
- Booking or Bill of Lading number
- Container number
- VGM + unit
- Authorised person’s signatory (submitter of the VGM who may be authorized to act on behalf of shippers
- Responsible party Name
How to submit your VGM instructions
- EDI (via INTTRA; GT NEXUS; Cargo Smart)
- Email to firstname.lastname@example.org
Deadlines for sending your VGM instructions
To avoid additional weighing charges from the port, please can you submit your VGM to MSC UK prior to the containers arrival at the port.
If you are wishing to use the ports weighing facility, please be aware that we shall require the VGM 48 hours prior to the vessels scheduled arrival.
Admin Fees and costs
There will be no additional administration fees from MSC UK for receiving your VGM via myMSC or EDI (INTTRA or GT NEXUS). For other methods please contact your local MSC UK office.
If you are unable to obtain your own VGM, all of the UK ports where MSC has a service can support you with weighing facilities. If this is of interest, you will be required to register and arrange direct.
For more details, please contact email@example.com or call our office: 01473 277 972
It is illegal to bring the following items into or out of the UK.
From 2017, any organisation that has 250 or more employees must publish and report specific figures about their gender pay gap in UK.
The gender pay gap is the difference between the average earnings of men and women, expressed relative to men’s earnings. For example, ‘women earn 15% less than men per hour’.
For more information, we invite you to read MSC UK Gender Pay Gap document.
Read our gender pay gap report.
We've separated out the most frequently requested contact groups from within the Export department.
Commercial contacts by trade
|Export Canada & Mexico|| GB014firstname.lastname@example.org
|Export USA & Caribbean||GB014email@example.com|
|Baltic Short Sea||GB014firstname.lastname@example.org|
|Export Australia, New Zealand, South Africa & Canary Islands|
|Export Latin America & West Africa||GB014-MSCUKExportCommercialLatinAmericaAndWestAfrica@msc.com|
|Export Far East||GB014-MSCUKExportCommercialFarEast@msc.com|
|IPAK Quotation Requests||GB014email@example.com|
|Red Sea/East Africa/Indian Ocean Quotation Requests||GB014firstname.lastname@example.org|
|Haulage email@example.com / +44 (0)1473 954667|
|Haulage firstname.lastname@example.org / +44 (0)1473 954667|
|Make, Cancel or Amend a email@example.com / +44 (0)1473 954667|
|Find out where to collect my empty firstname.lastname@example.org / +44 (0)1473 954667|
|Book a container to quay||GB014email@example.com|
|Send a dangerous goods note (DGN)||GB014firstname.lastname@example.org / +44 (0)1473 954484|
|Send my booking evolution (sanction) email@example.com / +44 (0)1473 954667|
|Send my UCRfirstname.lastname@example.org / +44 (0)1473 954667|
|Reefer Customer Service||GB014email@example.com / +44 (0)1473 954482|
|Commoditiesfirstname.lastname@example.org / +44 (0)1473 954483|
|Export Cargo Managementemail@example.com / +44 (0)1473 954484|
|SOLAS / VGM||GB014firstname.lastname@example.org / +44 (0)1473 954484|
We've separated out the most frequently requested contact groups from within the Import department.
You can find a list of Short sea ports here.