Commercial & Trade:

Commercial & sales / Trade, Schedule, Routing

Email: kh772-mscpnhispace@msc.com Tel:   +855 98 575 000 x 4

Export Customer Service:

Bkg submission & release, Bkg revision & cancellation, AMS/ACI, Commodity inquiries

Email: kh772-mscpnhcs@msc.com Tel:   +855 98 575 000 x 2

Export Documentations:

Shipping instruction (SI)/ VGM, B/L, COD/ Telex release, ICS2 / ENS

Email: KH772-MSCPNHDOC@msc.com Tel:   +855 98 575 000 x 1

Logistics & Operations:

Equipment & Depot, Feeder & barge

Email: kh772-mscpnhlog@msc.com Tel:   +855 98 575 000 x 5

Finance:

A/R (Invoices, payments, receipts) & A/P

Email: kh772-mscpnhar@msc.com Tel:   +855 98 575 000 x 6

Items	Deadline
Export container pick up	Friday, 12:00PM
Booking cancellation	Thursday, 17:00PM
CY cut off	Saturday, 12:00PM
VGM/SI submission	Saturday, 10:00AM
HBL submission	48 hours before vessel calling
VGM/SI amendment	Monday, 12:00PM

Weight Limitation:

• Sihanoukville / Phnom Penh terminal: cargoes + tare weight must not exceed 25 tons/20' & 30 tons/40'.

 

Additional mandatory booking information:

• Correct estimation of cargo weight
• 6-digit HS code
• Precise cargo commodity / category

“Consolidated cargo” is not a valid commodity in customs system, so this will not be accepted by customs for export processing.

 

Prohibited Goods:

• Products containing tobacco, reconstituted tobacco, nicotine, or tobacco or nicotine substitutes, intended for inhalation without combustion; other nicotine containing products intended for the intake of nicotine into the human body
• Fireworks, signaling flares, rain rockets, fog signals and other pyrotechnic articles
• Weapon and ammunition; parts or accessories thereof
• Religion books, politics books, obscene pictures and other illegal published documentaries
• Goods that violate intellectual property right law or fake products
• All kind of waste, parings and scrap of paper or paperboard, electronic, plastic, metal product
• Vehicle/Car with right-hand drive
• E-cigarette liquid or gel 
• Residual products of the chemical or allied industries
• Used goods such as computers, shoes, bags, batteries, tyres....etc.
• All kind of goods impact education, culture, security and social safety

Goods which required Permit:

Import Documentations

Arrival Notice, D/O, B/L, Telex release, ASYHUB

Email: kh772-mscpnhimp@msc.com Tel:   +855 98 575 000 x 3

 

Finance:

A/R (Invoices, payments, receipts) & A/P

Email: kh772-mscpnhar@msc.com Tel:   +855 98 575 000 x 6

• 24 hours prior to feeder/barge departure from transshipment ports (SIN, TPP, SGN, VUT,...) to Cambodia.
• The late manifest will be subject to customs fine and return on board.
• Full contact details of consignee and notify party including phone and email address are mandatory.
• Measurement (CBM) is mandatory
• For payment status notification for locations elsewhere (that is not POL & POD), please send email to kh772-mscpnhelsewhere@msc.com.

Weight Limitation:

• Sihanoukville / Phnom Penh terminal: cargoes + tare weight must not exceed 25 tons/20' & 30 tons/40'.

 

Forbidden Goods:

• Products containing tobacco, reconstituted tobacco, nicotine, or tobacco or nicotine substitutes, intended for inhalation without combustion; other nicotine containing products intended for the intake of nicotine into the human body
• Fireworks, signaling flares, rain rockets, fog signals and other pyrotechnic articles
• Weapon and ammunition; parts or accessories thereof
• Religion books, politics books, obscene pictures and other illegal published documentaries
• Goods that violate intellectual property right law or fake products
• All kind of waste, parings and scrap of paper or paperboard, electronic, plastic, metal product
• Vehicle/Car with right-hand drive
• E-cigarette liquid or gel 
• Residual products of the chemical or allied industries
• Used goods such as computers, shoes, bags, batteries, tyres....etc.
• All kind of goods impact education, culture, security and social safety.

Goods which required Permit:

Special Customs Regulations:

Cambodia Customs (GDCE) has released new instruction for imports shipment entering to Cambodia port effective from 1st March 2024 on ASYHUB.

This declaration of 'Manifest & B/L' submission needs to be reported not later than 24 hours before vessels departure from last foreign port for the pre-arrival processing by Cambodian Customs.

MSC will submit the MBL & cargo declaration.

NVOCCs & Freight Forwarders, who are consignees of the shipments and issue own HBL, will report HBL information to ASYHUB.

ASYHUB system 

 

コンテナ延滞料金とは何ですか？

滞留とは、コンテナの実際の積載日に適用される料金で、無料期間終了後、港湾やターミナル内外で運送業者の空のコンテナを使用するために発生するものです。この料金は、コンテナがカンボジアの検査を受けている間や、安全上の理由からコンテナ内の貨物を手直ししている間、または出港が遅れている間にも適用されることがあります。

留置場の紛争や問い合わせの場合は、khm-info@msc.com までメールでご連絡ください。

超過保管料とは何ですか？

出港からゲートインまで、フリータイム終了後、ターミナル内外の土地使用料として適用される料金です。

デマレッジの紛争や問い合わせの場合は、khm-info@msc.com までメールでご連絡ください。

保管料とは何ですか？

コンテナヤード内に放置されたコンテナは、無料時間終了後、保管料が発生します。

VGM指示書提出のためのガイドライン

MSCは、貨物が引き渡される前に、荷送人確認済み総量（VGM）を受け取ることを希望しています。これにより、カンボジアの積地および中継地において、貨物に対して予期せぬ計量料金が課されることを回避することができ、その料金は記録的な荷主に請求されることになります。

VGMの最終提出期限は、CYカットオフ当日の現地時間午前10時とします。