MSC has been serving the Canadian market for over two decades, rapidly expanding our presence nationally to become the number one carrier in in Canada. MSC Canada now has 10 network routes dedicated to Canada, 13 Canadian port calls, 48 direct port calls out of Canada connecting the Canadian market to 215 different routes globally. Our intermodal offering allows Canadian shippers to utilize our 6 ports across the country with ease and flexibility.
Blue Circle Award 2015-2020
To initiate a dispute, please contact CA193firstname.lastname@example.org. Please include the container number in question, bill of lading and invoice number, with a brief description as to the reason for dispute.What are storage charges?
Please note that the MSC Canada finance department will no longer accept cheque copies or written guarantees to release shipments from Detention and Demurrage hold.
The following options are available for release of shipment:
Questions about detention, demurrage, or storage charges?
Please contact the MSC Canada Demurrage and Detention department, CA193email@example.com
Please note that information in this section is subject to change at any given moment, without notice, in accordance with Canadian customs regulations.
The following items are considered as prohibited importations within Canada.
For more information, please consult: Memoranda Series D9, Prohibited Importations.
All prohibited export goods, for Canada, follow the applied international rules.
Note, this is subject to the ILR (Import Local Regulations) at the destination country.
Policy on Shipments to Sanction countries
For information on prohibited exports to any of the below listed Sanction Countries, please contact CA193-SANCTIONS@MSC.COM.
Policy on Arms and Arms-related equipment cargoes
Any of the below items will require approval from the Sanctions team (CA193-SANCTIONS@MSC.COM), regardless of Origin or Destination.
Find local information on empty return depot locations by container type and condition based on the below chart.
To make things as easy as possible, we have provided this information by city.
For empty return locations please consult our empty return location guide:
If you have any queries relating to this information, please contact your local agency who will be happy to help.
|DV = Dry 8'6 Standard|
|HC = Dry 9'6 High Cube|
|OT = Dry Open Top|
|FR = Dry Flat Rack|
|RE = Reefer 8'6 Standard|
|HR = Reefer 9'6 High Cube|
Ports and terminals
MSC operates services to and from the following Canadian ports and terminals, with local teams across Canada in each location to support our customers.
|PORT OF LOAD||Terminal 1||Terminal 2||Terminal 3||Terminal 4|
|Montreal, QC (TERMONT)||Maisonneuve||Viau|
|Montreal, QC (MGT)||Racine|
|Saint John, NB||Rodney|
|Vancouver, BC||GCT Deltaport||DP World Vancouver (Centerm)||GCT Vanterm||DP World Fraser Surrey|
|Prince Rupert, BC||Fairview|
|Halifax, NS||PSA Halifax|
|Corner Brook, N.L.||Corner Brook Western|
What is VGM?
Verified Gross Mass or VGM refers to the exact, verified weight of a packed container. For safety reasons, vessel operators can only load a container if its weight has been verified.
In line with SOLAS (Safety of Lives at Sea) regulations, all marine terminals in the Canada are now allowed to use their certified scales to record Verified Gross Mass (VGM) of shipments. Download our VGM policy and terminal guidelines for more information.
What do I need to include in my VGM instructions?
You must include the following on all VGM instructions:
How can I submit my VGM instructions?
Guidelines for submitting your VGM instructions
MSC admin fees and costs
Questions about VGM?
Please contact our Canadian Service team, firstname.lastname@example.org.