This year MSC celebrates its 25th anniversary in Estonia. Back in 1998, the office set sail as a part of the esteemed MSC Group, aiming to create safe and secure supply chains for its customers. Captain Gianluigi Aponte, our founder, began this journey in 1970 with just one cargo ship, and now proudly operates in 155 countries worldwide.
Connecting Estonia to the World
MSC maintains its firm commitment to enabling trade to and from the region, keeping a close eye on the market and adjusting its service network to cater to new growth opportunities. With a range of dedicated services including Short Sea connections as well as Transatlantic services connecting Estonia with key markets the USA, Canada and South America, our transshipment network also connects Estonia to Asia and the wider European market.
By staying close to our customers’ businesses as they envolves, MSC is able to develop services to match their changing needs. This enables us to offer a truly tailor-made range of services – whatever you want to ship, wherever you want to ship it.
Our customer-focused service and commitment to excellence
At MSC, we believe in being there for our customers wherever they go. That's why MSC has established 675 representative offices worldwide, ensuring reliable transportation services and listening to our customers' needs. Whilst our main focus is on sea container transport, we offer much more. With a strong multimodal network, we are also able to efficiently manage pre- and on-carriage container transport on land, along with various logistics and support services to assist our customers at every stage of their supply chain.
Leading MSC Estonia on this great journey is Ulvi Bock, Managing Director of MSC Estonia. With her strong leadership and dedication, she has played a vital role in the company’s growth and building great relationships with customers. Under her guidance, the branch has thrived as an organization, always striving to offer the best service.
Ulvi Bock: ’MSC’s position as a market in Estonia is a result of our core business DNA, strong local market knowledge and personalized business approach.
Family spirit, dedication and teamwork have always been our biggest values and are key to our continued success. These qualities are constantly demonstrated by the hard work and passion of our team members as well as the loyalty of our valued customers; many of whom have been with us from the very beginning. We have had the honor to grow together, from small companies to current market leaders of Estonian economy.’
Looking towards the future
Embracing technology, we use cutting-edge tools to enhance our customer experience while keeping our personal touch intact. MSC is continuously investing in developing new digital tools and technologies to provide customers with easy-to-use, flexible and reliable online shipping management solutions. Our solutions aim at providing complete visibility and control of your shipping experience, securely facilitating digital transactions without losing MSC’s personal touch.
Together, we grow stronger
MSC Estonia is grateful to the major Estonian importers, exporters, and forwarding companies who have supported the busienss from the start. The initially small team has grown significantly, and MSC Estonia now employs over five times as many dedicated individuals as it did at the start. It is the trust and commitment of these individuals that motivates the company to excel and keep expanding.
Ulvi concluded: ’As we commemorate this special occasion in 2023, we extend our heartfelt thanks to our customers, partners, and colleagues from across the MSC family. Together, we have achieved so much, and we eagerly anticipate what the future holds. Our journey is far from over, and we look forward to more years of smooth sailing and continued excellence in shipping services.’