High Trees Packers (HTP) specialise in the growing, processing, packing and distribution of home-grown British potatoes.
Supplying both UK and export markets, HTP explains that it's their long established relationships with Mediterranean Shipping Company that enables their team to deliver the same high level of service whether their customer is based locally in the UK or over 1800 miles away in the Canary Islands.
Ian Cottam, Sales Manager at HTP, explains "We truly value our relationship with each and every customer and it is therefore paramount that we deliver high quality produce to every customer in any destination. Working with perishable product such as potatoes, this can occasionally be difficult to achieve. Flexibility, equipment availability and fast transit times are all essential to our business and not only does MSC provide this to us but they deliver it on a personal level from a team that I know will go above and beyond to get our cargo to our customers on time and in great condition."
Providing a global reefer service, MSC is one of only a few carriers to offer sea freight services between the UK and the Canary Islands. Offering services to both Las Palmas and Santa Cruz, MSC delivers a door-to-door solution to HTP which, on top of ocean carriage, includes landside haulage and customs clearance services.
Gary Butcher, UK Export Reefer Commercial Manager at MSC UK, comments, "We've enjoyed a relationship with High Trees Packers for over ten years. I believe the success in our relationship has been our open and regular communication that has allowed us to deliver a flexible solution that suits the needs of their business. We've worked closely with Ian to establish what he wants and expects from a logistics partner and have tailored our services to meet these standards."
Ian concludes, "I enjoy working with MSC because I know that if I have a problem that needs fixing or a last minute shipment to be delivered, Gary and his team are just a phone call away. I value that more above all else because it means that I can be confident that my customers will always receive a great service."