MSC opened its first Australian office in 1989. Today the agency is spread nationwide, over six states, with our head office based in Fremantle, Western Australia. We have built a strong expertise in fields such as agriculture, dairy, meat, fruits, beverages and other food products, as well as paper materials, forest products and minerals. Our local presence, together with the understanding of local needs and our ability to swiftly respond to customer enquiries, is the key to our success in this region. MSC’s strength in Australia is also seen in our diverse and reliable services across both sea and land, our container availability and specialised reefer services.
What is detention?
Detention is the charge applicable, after the free time expires, for the use of the carrier’s full container inside the marine terminal, railroad facilities or container yard. This charge can also apply while the container is undergoing customs inspections, or while the cargo inside the container is being reworked for safety reasons.
What is demurrage?
Demurrage is the charge applicable, after the free time expires, inside the terminal for the use of the land.
In case of a demurrage dispute, email your local team: Dispute + Invoice Number, describing the reasons for your dispute.
What is Per Diem?
Per Diem is the charge applicable, after the free time expires, for the use of the carrier’s container (full or empty) outside the marine terminal, rail ramp or container yard.
In case of Per Diem disputes, email your local team, mentioning the invoice number in the email subject.
What are storage charges?
A storage charge is applicable, after the free time expires, for containers left inside the rail ramp or container yard (for the use of the land).
Questions about detention, demurrage, Per Diem or storage charges?
Fur further information please contact your local MSC team.
Verified Gross Mass or VGM refers to the exact, verified weight of a packed container. For safety reasons, vessel operators can only load a container if its weight has been verified.
In line with SOLAS (Safety of Lives at Sea) regulations, all marine terminals are now allowed to use their certified scales to record Verified Gross Mass (VGM) of shipments.
Government approval status
You must include the following on all VGM instructions:
What to include in your VGM instructions?
The following items are mandatory and must be on all VGM instructions:
How can I submit my VGM instructions?
Deadline for submitting your VGM instructions
VGM must be declared when submitting the PRA, prior to containers being delivered to the terminal.
Admin fees and costs
For more details, please contact your local MSC team.
Below are some of the main Australian ports and terminals, where local teams are available to support our customers.
|Port||Terminal||Terminal 2||Terminal 3|
|Adelaide||Flinders Container Terminal|
|Bell Bay||Qube Ports|
|Brisbane||Patrick Stevedores||DP World|
|Esperance||Port of Esperance|
|Fremantle||Patrick Stevedores||DP World|
|Melbourne||Patrick Stevedores||DP World||VICT|
|Sydney||Patrick Stevedores||DP World||Hutchison|
Effective Monday, 30th March 2020, the Australian Government has introduced a Temporary Export Prohibition on Non-Commercial Exports of certain goods which contribute to controlling and preventing the spread of the COVID-19 virus.
The restrictions apply, but are not limited to, the below goods.
Personal Protective Equipment in the form of:
View the full list of import and exports prohibited and restricted goods.
Australian Customs do not apply charges for manifest correctors at present. However, they are currently moving onto the next phase in implementation of Customs Fines for any late changes to the manifest.
If cargo has arrived, late amendments to manifest may cause 3-day border hold and additional storage costs.
Misleading or falsified information to Customs will attract a fine of AUD1365.00 per container line.
Further details available in the Australia Customs Notice.