Connecting Argentina to the world
If this is the first time you’ve shipped to the second largest country in Latin America, be sure to contact our commercial representatives for the best guidelines, covering everything from general trade information to import and export procedures, designed to ensure the smooth transport of your goods to or from Argentina.
Contatta il nostro team per richiedere un preventivo, prenotare o scoprire di più sui nostri servizi locali
Access to App Portal
To log in to the Application Portal, click here.
Shift coordinator: Medlog depots
Vessel Position
User Guides and Documents
Important documents and user guides:
- Instructions to register, generate a VEP, download the Delivery Order for Imports
- Guarantee Letter 2024
- Transfer Letter
For further assistance, please contact the corresponding sector:
Contacts
GENERAL CONTACT INFORMATION
Office | Phone |
BUENOS AIRES | +54 11 3984 7474 |
MENDOZA | +54 11 3984 6990 |
ZÁRATE | +54 11 3984 7444 |
SARANDÍ | +54 11 3984 6890 |
CUSTOMER SERVICE
Solicitamos por favor revisar las siguientes recomendaciones con el fin de poder asistirlos a la brevedad posible:
- Dirija su email al equipo o contacto de Customer Service que corresponda a su requerimiento. Evite copiar a otros grupos, equipos o contactos del departamento.
- Incorpore en el asunto del email el número de BL/Booking relacionado con su consulta, y de ser posible una breve descripción del motivo de su contacto. Por ejemplo: "BL 123456 – Soporte Tracking".
- Genera nuevos emails para nuevas solicitudes, evitando de esta manera utilizar un solo intercambio para consultas de distintos embarques.
Name | Phone | Mobile | Email Address | Remarks |
Import Customer Service | AR153-CS.Import@msc.com | |||
Julián Gil Ricciardi | +54 11 3984 7854 | AR153-CS.ricciardi@msc.com | Customer Service Dry | |
Clementina Vidal | +54 11 3984 7434 | AR153-export.drycs@msc.com |
Customer Service Dry | |
Daniel García | +54 11 3984 6872 | AR153-export.drycs@msc.com | Customer Service Dry | |
Leandro Schiavo | +54 11 3984 6938 |
AR153-CS.schiavo@msc.com |
Customer Service Dry | |
Nicolás Doffi | +54 11 3988 9399 |
AR153-CS.doffi@msc.com |
Customer Service Dry | |
Sofía Sánchez | +54 11 3984 7417 | AR153-CS.sanchez@msc.com |
Customer Service Dry | |
Zoe Varralli | +54 11 3988 9398 | AR153-CS.varralli@msc.com | Customer Service Dry | |
Lionel Adaro | +54 11 3984 7449 | AR153-CS.adaro@msc.com | Customer Service Dry | |
Laura Montiel | +54 11 3984 7461 | +54 11 3013 6336 | AR153-CS.montiel@msc.com | Customer Service Dry - Coordinator |
Martina Cardarelli | + 54 11 3984 7820 | +54 11 3013 0697 | AR153-CS.cardarelli@msc.com | Customer Service Dry - Coordinator |
Agustina Jacín | +54 11 3984 7424 |
+54 11 6043 4003 |
AR153-CS.jacin@msc.com |
Customer Service Reefer - Coordinator |
Mariano Marabotto | +54 11 3984 7441 |
+54 11 6887 6930 |
AR153-CS.marabotto@msc.com |
Customer Service Reefer |
Agustina Baca | +54 11 3988 9901 | AR153-CS.baca@msc.com |
Customer Service Reefer | |
Julieta Santervas | +54 11 3988 9905 | AR153-CS.santervas@msc.com |
Customer Service Reefer | |
Laureano González | +54 11 3984 6998 | AR153-CS.gonzalez@msc.com | Customer Service Reefer | |
Ramiro Cabrera | +54 9 261655 8897 | AR153-CS.cabrera@msc.com |
Customer Service Dry - Solo carga coordinada por MSC Mendoza | |
Josefina D' Amico | +54 11 3984 7813 | AR153-CS.damico@msc.com | Customer Service Reefer - Solo carga coordinada por MSC Mendoza |
MENDOZA BRANCH OFFICE
Name | Phone | Mobile | Email Address | |
Eneas Riquelme | +54 9 11 7176 3989 | eneas.riquelme@msc.com | ||
Lucila Campini | +54 11 3984 7856 | lucila.campini@msc.com | ||
Martín Olmedo | +54 11 3984 6935 | +54 11 2478 6192 | martin.olmedo@medlog.com | |
Anabela Funes | +54 11 3984 7471 | anabela.funes@msc.com | ||
Bianca Di Cesare | +54 11 3984 6883 | bianca.dicesare@msc.com | ||
Oscar M. Martínez | +54 11 3087 6985 | osmartinez@medlog.com | ||
Eduardo Fernández | +54 261 5503717 | +54 11 2498 4128 | e.fernandez@medlog.com | |
Pablo Martínez | pablo.martinez@medlog.com | |||
Josefina D'Amico | josefina.damico@msc.com | |||
Matías Giordani | matias.giordani@medlog.com |
EXPORT DOCUMENTATION
Solicitud de corrección de BL de Exportación, corrección MANE/SIM de Exportación (puede estar sujeta a costos).
Adicionalmente, necesitamos que realicen la corrección por MyMSC/ Inttra y aclaren por email la enmienda realizada en la web (indicando "Donde Dice / Debe Decir").
El equipo analizará su pedido y resolverá según corresponda.
Name | Phone | Email Address | Remarks | |
Cristian Ramos | +54 11 3988 9911 | AR153-ARBUEDOCEXPORT@msc.com | All Trades | |
Victoria Modric | +54 11 3984 7032 | AR153-ARBUEDOCEXPORT@msc.com |
Trade AMERICAS - Full Time | |
Agostina Mendoza | +54 11 3984 7429 | AR153-ARBUEDOCEXPORT@msc.com | Trade AMERICAS - Working Hours 9-13h | |
Abril Pelozo | +54 11 3984 6979 | AR153-ARBUEDOCEXPORT@msc.com | Trade AMERICAS - Working Hours 14-18h | |
Camila Ormeño | +54 11 3984 6838 | AR153-ARBUEDOCEXPORT@msc.com | Trade NWC + MEDITERRANEO - Full Time | |
Iara Ramil | AR153-ARBUEDOCEXPORT@msc.com |
Trade NWC + MEDITERRANEO - Working Hours 9-13h |
||
Andrea Marushchenko | +54 11 3988 9927 | AR153-ARBUEDOCEXPORT@msc.com |
Trade NWC + MEDITERRANEO - Working Hours 14-18h |
|
Federico Bernárdez | +54 11 3984 7418 | AR153-ARBUEDOCEXPORT@msc.com |
Trade FAR EAST + RELAY - Full Time | |
Felipe González | +54 11 3984 6932 | AR153-ARBUEDOCEXPORT@msc.com |
Trade FAR EAST + RELAY - Working Hours 9-13h |
IMPORTS DOCUMENTATION / SIM
Correcciones de BL de Importación (pueden estar sujetas a costos), registro de MANI
Name | Phone | Email Address |
Pablo Caruso | +54 11 3984 7513 | AR153-ARBUEDOCIMPORT@msc.com |
Matías Caldas | AR153-ARBUEDOCIMPORT@msc.com | |
Tomás Torry | +54 11 3984 7438 | AR153-ARBUEDOCIMPORT@msc.com |
Antonella Camiscia | +54 11 3984 6834 | AR153-ARBUEDOCIMPORT@msc.com |
DOCUMENTATION CENTER
Coordinar retiro de documentación de Importación y Exportación.
Name | Phone | Email Address |
Alejandro Moore | +54 11 3984 6832 | AR153-doccenter@msc.com |
Leandra Páez | +54 11 3991 6963 | AR153-doccenter@msc.com |
Jessica Sepúlveda | +54 11 3984 6982 | AR153-doccenter@msc.com |
Lucas Vacca | +54 11 3984 5298 | AR153-doccenter@msc.com |
SALES DEPARTMENT - DRY
Name | Phone | Mobile | Email Address | |
Eliana Ambrogio | +54 11 3991 6955 | +54 11 6248 2706 | eliana.ambrogio@msc.com | |
Sebastián Ambrosi | +54 11 3984 7301 | +54 11 6592 8662 | sebastian.ambrosi@msc.com | |
Martín Arcidiácono | +54 11 3984 6833 | +54 11 6269 6072 | martin.arcidiacono@msc.com | |
Micaela Astarloa | +54 11 3984 7428 | +54 11 6592 8645 | micaela.astarloa@msc.com | |
Barry Gibson | +54 11 3984 7419 | +54 11 6592 8882 | barry.gibson@msc.com | |
Camila Hidalgo | +54 11 3984 7812 | +54 11 6592 8647 | camila.hidalgo@msc.com | |
Nicolás Nerguizián | +54 11 3984 6892 | +54 11 2508 5388 | nicolas.nerguizian@msc.com |
SALES DEPARTMENT - REEFER
Name | Phone | Mobile | Email Address |
Diego Pérez Starkloff | +54 11 3991 6965 | +54 11 2582 5535 | diego.perezstarkloff@msc.com |
Jorge Brejov | +54 11 3984 7857 | +54 11 3065 7316 | jorge.brejov@msc.com |
Denisse Moreno | +54 11 3984 6871 | d.moreno@msc.com |
CONTAINER CONTROL DRY
Consultas de Orden de Retiro, devolución de equipos dañados, devolución de equipos sin uso, cambios de unidades, alta de bookings en terminales para retiro de vacíos.
Name | Phone | Mobile | Email Address | |
Mariano Antonini | +54 11 3984 6896 | AR153-dry.container@msc.com | ||
Maximiliano Cruz | +54 11 3984 7415 | +54 11 5175 1364 | AR153-dry.container@msc.com | |
Julieta Pérez | +54 11 3984 6940 | +54 11 6554 5065 | AR153-dry.container@msc.com | |
Pedro Robbio | +54 11 3984 7462 | +54 11 5247 8830 | AR153-dry.container@msc.com |
CONTAINER CONTROL REEFER
Consultas de Orden de Retiro, devolución de equipos dañados, devolución de equipos sin uso, cambios de unidades, alta de bookings en terminales para retiro de vacíos.
Name | Phone | Mobile | Email Address | |
Carolina Corbett | +54 11 3984 6870 | +54 11 5429 4192 | AR153-reefer.container@msc.com | |
Agustín Corrao | AR153-reefer.container@msc.com |
|||
Maximiliano Cruz | +54 11 3984 7415 | +54 11 5175 1364 | AR153-reefer.container@msc.com |
|
Pedro Robbio | +54 11 3984 7462 | +54 11 5247 8830 | AR153-reefer.container@msc.com |
DEMURRAGE & DETENTION
Consultas de devolución de vacíos de Importación (rechazo o cambio de depósito, falta de EIR).
Name | Phone | Mobile | Email Address | |
Alfredo Correa | +54 11 3984 7488 | +54 11 6381 5630 | AR153-dd@msc.com | |
Mirta Lafourcade | +54 11 3984 7465 | AR153-dd@msc.com | ||
Juan Arcidiácono | +54 11 3991 6960 | AR153-dd@msc.com | ||
Pedro Robbio | +54 11 3984 7462 | +54 11 5247 8830 | AR153-dd@msc.com |
INTERMODAL DEPARTMENT
Name | Phone | Mobile | Email Address |
Alejandro Palluoto | +54 11 3984 7035 | +54 11 5259 0448 | alejandro.palluoto@msc.com |
Norberto Mastronardi | +54 11 3984 7412 | +54 11 3000 2306 | norberto.mastronardi@msc.com |
Daniel Pérez Starkloff | +54 11 3984 6986 | +54 11 5226 5795 | daniel.perezstarkloff@msc.com |
CROSS SALES
Name | Phone | Email Address |
Juan Golé | +54 11 3984 7411 |
AR153-crosssales@msc.com |
Federico Saldivia | +54 11 3984 7411 | AR153-crosssales@msc.com |
PAYMENTS / INVOICING
Inconvenientes con pagos electrónicos, informar pagos, facturación en Cuenta Corriente, reclamos generales de facturación.
Name | Phone | Email Address | Remarks |
Yamila Barandalla | +54 11 3984 7861 | AR153-ARBUETRANSFERENCIAS@msc.com | |
Luis Troche | +54 11 3991 6969 | AR153-ARBUETRANSFERENCIAS@msc.com | |
Luciana Polese | +54 11 | AR153-ARBUEFACTURACION@msc.com | |
Emiliano Caffa | +54 11 3984 7810 | AR153-ARBUEFACTURACION@msc.com | |
Andrea Hernández | +54 11 3984 7814 | andrea.hernandez@msc.com | Solo carga coordinada por MSC Mendoza |
TAXES
Consultas referidas específicamente a lo impositivo.
Name | Phone | Email Address |
Pablo Ríos | +54 11 3984 6836 | AR153-taxes@msc.com |
Nicolás Martínez | +54 11 3984 7859 | AR153-taxes@msc.com |
CLAIMS
Name | Phone | Email Address |
María Bourdieu | +54 11 3984 6985 | AR153-arbue.claims@msc.com |
Jazmín Maravi | +54 11 3984 6897 | AR153-arbue.claims@msc.com |
Gonzalo Macchi | +54 11 3984 6933 | AR153-arbue.claims@msc.com |
Ramiro López B | +54 11 3984 7437 | AR153-arbue.claims@msc.com |
MARKETING
Name | Phone | Email Address |
Julián Danura | +54 11 3984 6889 | julian.danura@msc.com |
Agustina López | +54 11 3984 7470 | agustina.lopez@msc.com |
Caricamento della merce
Le strutture di movimentazione merci di MSC sono posizionate strategicamente per garantire un carico efficiente e tempestivo delle merci ai fini dell'esportazione e dell'importazione. Forniamo anche servizi di consolidamento del carico, caricamento e ricaricamento, imballaggio, disimballaggio e caricamento incrociato dai container ai camion.
Liquid Cargo
Le nostre soluzioni
Oltre a essere un leader globale nella spedizione di container, grazie ai nostri team mondiali di esperti specifici del settore possiamo offrire ai nostri clienti un servizio personalizzato 24 ore su 24, il che assicura tempi di transito rapidi e affidabili e la garanzia da parte nostra delle migliori soluzioni per le tue esigenze.
Oltre a essere un leader globale nella spedizione di container, grazie ai nostri team mondiali di esperti specifici del settore possiamo offrire ai nostri clienti un servizio personalizzato 24 ore su 24, il che assicura tempi di transito rapidi e affidabili e la garanzia da parte nostra delle migliori soluzioni per le tue esigenze.