MSC Medlog import haulage truck transporting cargo by road across the UK

UK IMPORT HAULAGE
AVAILABILITY

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Plan Your UK Import Delivery with MSC

Explore our latest import delivery options and find the haulage availability that works best for your shipment.

Whether you have specific preferences or unique business requirements, our dedicated UK import teams go above and beyond to accommodate your import haulage needs and help you plan the onward movement of your cargo, ensuring a seamless experience.

To make a delivery booking, please email GBR-import.deepsea@msc.com or GBR-import.shortsea@msc.com, or call +44 (0)1473 277777 to speak to a member of our team. 

Please refresh your browser regularly to make sure you are viewing the latest availability.

Please see our UK import haulage document for further details and full terms and conditions. 

What is UK Import Haulage Availability?

UK import haulage availability helps customers check current delivery options for import cargo moving from UK ports to inland destinations. 

The availability matrix helps you review current delivery options, while our UK import team can support with booking queries, merchant haulage release requests and shipment-specific requirements.

How to Use our UK Import Haulage Availability Matrix

1. Check current delivery availability - Review the matrix to see the latest import delivery options.
2. Select your preferred delivery option - Identify the delivery window or option that best suits your shipment needs.
3. Contact the MSC UK import team - Email the relevant deep sea or short sea import team or call MSC UK to discuss your booking.
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 Availability may be subject to change. Please remember to refresh your browser regularly before making decisions.

Get in Touch with our Import Haulage Team

UK Import Haulage FAQs

How do I book import haulage with MSC UK?

To book import haulage, contact the relevant MSC UK import team by email or phone with your shipment details, preferred delivery option and any specific requirements.

• Deep sea imports: GBR-import.deepsea@msc.com
• Short sea imports: GBR-import.shortsea@msc.com
• Or phone +44 (0)1473 277777 to speak to the MSC UK team

When should I submit a merchant haulage release request?

Merchant haulage release requests should be sent to uk-importmerchanthaulage@msc.com within 5 working days before arrival. If a request has been submitted more than 5 days in advance, it should be resubmitted within the required timeframe.

What details do I need to provide for merchant haulage release?

• MSC container or Bill of Lading number(s)
• Planned collection date
• Agent-to agent-release information where required
• Badge number, or PIN request
• Confirmation of collect charges and acceptance
• Relevant release documentation

What are collect charges?

Collect charges are shipment-related charges usually paid in the UK. These may include freight, terminal handling, UK documentation, lo/lo, quay rent and demurrage.

What should I do if my import haulage request is urgent?

If your merchant haulage release request is urgent, contact MSC UK’s Customer Care team at UK-importcustomercare@msc.com.