MSC has been helping customers to ship cargo to and from the El Salvador since 2007. Today, the company stands for 21 employees, 2 offices, 1 terminal and 4 weekly services.
Best Shipping Company – Global Service, Import and Export of 2020.
Best Shipping Company on Export service - 2018.
What is demurrage?
Demurrage is the charge applicable, after the free time expires, for the use of the carrier’s full container inside the marine terminal, railroad facilities or container yard. This charge can also apply while the container is undergoing customs inspections, or while the cargo inside the container is being reworked for safety reasons.
In case of a demurrage dispute, email email@example.com (email subject: Dispute + Invoice Number), describing the reasons for your dispute.
What are storage charges?
A storage charge is applicable, after the free time expires, for containers left inside the terminal.
Demurrage and storage: updated payment policy
Please note that Account receivables team will no longer accept check copies or written guarantees to release shipments from Detention and Demurrage hold.
The following options are available for release of shipment:
Questions about demurrage or storage charges?
Contact our Account receivables team: firstname.lastname@example.org
Verified Gross Mass or VGM refers to the exact, verified weight of a packed container. For safety reasons, vessel operators can only load a container if its weight has been verified.
In line with SOLAS (Safety of Lives at Sea) regulations, all marine terminals in the El Salvador are now allowed to use their certified scales to record Verified Gross Mass (VGM) of shipments.
What do I need to include in my VGM instructions?
You must include the following on all VGM instructions:
How can I submit my VGM instructions?
Guidelines for submitting your VGM instructions
It is illegal to bring the following items into or out of El Salvador.
Household goods must be notified to a freight forwarder or moving company, please check with us in case of doubt SV520email@example.com
For used tires, before accepting the booking, please check with us SV520firstname.lastname@example.org
Note: Vessel service via Port Acajutla provided by Maersk vessel / It is mandatory to request authorization to MEDLOG for all IMO Cargo due to Maersk restrictions.
Ports and terminals
MSC operates services to and from the following El Salvador port and terminal, with local teams in each location to support our customers.
|Port of Loading||Terminal 1|
|Acajutla||CEPA Puerto Acajutla|