MSC ha estado ayudando a los clientes de los EAU proporcionando servicios de transporte marítimo fiables y eficientes desde y hacia los EAU, trabajando con diferentes proveedores en múltiples mercados.
Póngase en contacto con nuestro equipo para solicitar un presupuesto, reservar o saber más sobre nuestros servicios locales
What is detention?
Detention is the charge applicable, after the free time expires, for the use of the carrier’s full container inside the marine terminal, railroad facilities or container yard/customer warehouse. This charge can also apply while the container is undergoing UAE customs inspections, or while the cargo inside the container is being reworked for safety reasons.
Demurrage Disputes
Detention, demurrage and storage in the UAE /or/ Detention, demurrage, and storage charges (Except Abudhabi)
What is detention?
Detention is the charge applicable, after the free time expires, for the use of the carrier’s full container inside the marine terminal, railroad facilities or container yard/customer warehouse. This charge can also apply while the container is undergoing UAE customs inspections, or while the cargo inside the container is being reworked for safety reasons.
Detention Disputes
Detention is the charge applicable, after the free time expires, inside the terminal / customer warehouse for the use of the land.
The following options are available for release of shipment:
Required documents for DO (Print and fill on your original letterhead):
SOLAS &VGM REQUIREMENT UAE- DUBAI
What is VGM?
Verified Gross Mass or VGM refers to the exact, verified weight of a packed container. For safety reasons, vessel operators can only load a container if its weight has been verified.
In line with SOLAS (Safety of Lives at Sea) regulations, all marine terminals in the USA are now allowed to use their certified scales to record Verified Gross Mass (VGM) of shipments. Download our USA VGM policy and terminal guidelines for more information.
What do I need to include in my VGM instructions?
Government approval status
Federal Transport Authority has approved the VGM regulation to be in effect from 01st July,2016
Tolerance level is up to the container payload and AED 1300 (USD 354) will be applied as penalty in case of container exceeding payload.
Level of control expected is however not yet announced
DPW is entitled to weigh all laden containers earmarked for loading and no container will be loaded without the VGM
What to include in your VGM instructions
The following items are mandatory and must be on all VGM instructions
Booking or Bill of Lading number
Container number
VGM + unit
Authorized person’s signatory (submitter of the VGM who may be authorized to act on behalf of shippers
Responsible party Name
How to submit your VGM instructions
Since DP world is the sole authority to weigh the packed container at the port, VGM submission from shippers is not mandatory as the document issued by DP world Jebel Ali would serve the purpose.
Deadlines for sending your VGM instructions
VGM data should be submitted to us 24 hours prior to the ETA of the vessel. However the cut off for documentation remains unchanged at 48 hours.
VGM cut-off different from Documentation cut off
Admin Fees and costs
There are no administration charges imposed by MSC for the moment. Should there be any fees we will share with you.
Recommendations
MSC recommends shippers to retain the VGM slips issued by the terminal in file for future reference and to produce if needed by authorities.
Contact information
Customer Desk services – ecs@mscae.com
Jalan / Laxmikanth - +9714 3524888
An LOI (Letter of Indeminity) is required when an original Bill of Lading is lost or destroyed. It can be completed by shipper at the Port of Loading, or by the consignee at the Port of Discharge.
The LOI requires 200% of the commercial value of the cargo plus Ocean Freight to be guaranteed either through bank or MSC’s Insurance company.
MSC’s global LOI requirements are set out by our Geneva headquarters. The LOI must be completed as per these instructions in order for a duplicate Bill of Lading to be issued.
Questions about LOI?
Contact our UAE team:
Imports
Exports
Ports and terminals
MSC operates services to and from the following UAE ports and terminals, with local teams in each location to support our customers.
Port of Loading | Terminal 1 | Terminal 2 | |
Jebel Ali | Terminal 1 | Terminal 2 | |
Abu Dhabi | Khalifa port container Termianal | ||
Sharjah | Sharjah container Terminal | ||
Ajman | Hutchison Ajman International Terminals Ltd | ||
Ras Al-Khaimah | Hutchison ports RAK Ltd | ||
Fujairah | Fujairah Terminals | ||
Umm Al- Quwain | Hutchison ports UAQ Ltd |