Following an audit process this year, the certification company DNV GL confirmed that all MSC cargo shipping agencies worldwide are now certified to ISO 9001:2015, the business assurance standard related to Quality Management Systems.
The certification, which now includes Risk Management among other topics for assessment, is a great achievement for MSC and underlines our commitment to continual improvement in sustainable business performance.
MSC has already been awarded the DNV GL Excellence 5 Stars rating – the highest certification for vessel management systems, safety, environment and efficiency.
ISO 9001:2015 recognises that MSC consistently provides services that meet customer and applicable statutory and regulatory requirements, all the while aiming to enhance customer satisfaction through the effective application of a quality management system.
ISO 9001:2015 is set by the International Organization for Standardization (ISO), the worldwide federation of national standards bodies. The ISO develops and publishes standards for a variety of industries with the aim of sharing knowledge, supporting innovation and providing solutions to global challenges.
MSC is continuously growing its container shipping fleet and growing the volume of TEU (twenty-foot equivalent units) carried each year, while improving the environmental performance of its ships.
In addition to the newly-recognised Quality Management assurance, customers continue to benefit from MSC’s global network coverage and personalised customer service in the 155 countries in which we operate.
MSC has also previously earned the following certifications: