MSC opened its first New Zealand office in 1996. Today the agency has grown to over 70 employees nationwide, spread over both the North and South Islands, with our head office based in Christchurch. We have built a strong expertise in fields such as dairy, meat, fruits, beverages, and other food products, as well as paper materials, forest products and minerals.
Our local presence, together with an understanding of local needs and an ability to swiftly respond to client enquiries, is the key to our success. MSC’s strength in New Zealand is also seen in our diverse and reliable services across both sea and land, our container availability, and specialised reefer services.
What is detention?
Detention is the charge applicable, after the free time expires, for the use of the carrier’s full container inside the marine terminal, railroad facilities or container yard. This charge can also apply while the container is undergoing customs inspections, or while the cargo inside the container is being reworked for safety reasons.
What is demurrage?
Demurrage is the charge applicable, after the free time expires, inside the terminal for the use of the land.
In case of a demurrage dispute, email your local team: Dispute + Invoice Number), describing the reasons for your dispute.
What is Per Diem?
Per Diem is the charge applicable, after the free time expires, for the use of the carrier’s container (full or empty) outside the marine terminal, rail ramp or container yard.
In case of Per Diem disputes, email your local team, mentioning the invoice number in the email subject.
Questions about detention, demurrage, Per Diem or storage charges?
For further information please contact your local MSC team.
Verified Gross Mass or VGM refers to the exact, verified weight of a packed container. For safety reasons, vessel operators can only load a container if its weight has been verified.
In line with SOLAS (Safety of Lives at Sea) regulations, all marine terminals are now allowed to use their certified scales to record Verified Gross Mass (VGM) of shipments.
Government approval status
What do I need to include in my VGM instructions?
New Zealand terminals will require the following items to be declared in Pre Receival Advices (PRA) prior to containers being accepted into the terminal.
The following items are mandatory and must be on all VGM instructions
How can I submit my VGM instructions?
Refer to individual terminal notices on how to submit PRA/VGM.
Deadlines for sending your VGM instructions
VGM must be declared when submitting the PRA, prior to containers being delivered to the terminal.
Admin Fees and costs
Recommendations for submitting your VGM instructions
Ports and terminals
Below are some of the main New Zealand ports and terminals, with local teams available to support our customers.
|Auckland||Fergusson Container Terminal|
|Bluff||Bluff Island Harbour Container Terminal|
|Lyttelton||Lyttelton Container Terminal|
|Napier||Napier Port Container Terminal|
|Nelson||Port Nelson Container Terminal|
|Port Chalmers||Port Chalmers Container Terminal|
|Tauranga||Tauranga Port Container Terminal|
|Wellington||Centreport Container Terminal