MSC Digital Talks Ep. 9: The Human Side of Digital Transformation


MSC Digital Talks Ep. 9: The Human Side of Digital Transformation


In the latest episode of #MSCDigitalTalks, MSC’s CDIO André Simha speaks to shipping and freight expert Hariesh Manaadiar about the important role of people in digital transformation.

In the latest episode of MSC Digital Talks, our CDIO André Simha discusses the human side of digitalization with shipping and freight expert Hariesh Manaadiar.

With 30+ years of experience in the industry, Hariesh is the founder of Shipping and Freight Resource, which has been providing millions of readers with quality logistics, supply chain and trade-related content since 2008. He also runs the resource’s educational arm, the Shipping and Freight Academy (SFA). Hariesh is a fellow of the Institute of Chartered Shipbrokers, Certified Digital Trade Strategist and a Member of the International Chamber of Commerce - DSI/IAB‘s Working Group on Key Trade Documents and Data Elements (KTDDE).

This video was filmed in Las Vegas, where the Manifest conference – the premiere gathering for supply chain and logistics innovation – is held. Hariesh and André speak about everything from the impact of AI to the importance of transferring industry knowledge between different generations.

Technology is very important in our industry and digitalization, but the core of the industry still remains its people.

Hariesh Manaadiar Shipping & Freight Expert

People: the driving force behind digitalization

André and Hariesh discuss the importance of adopting and adapting to new technologies and AI, as well as the need to “start from the basics” in order to move forward. They agree that the purpose of digitalization is not to take away jobs from people, but to make business processes simpler and more efficient for everyone involved: a “win-win” for carriers and customers alike.

With major changes already underway, from smart containers to electronic bills of lading (eBL), Hariesh explains why 2030 could be a “tipping point” for the industry..

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Our #MSCDigitalTalks video series explores shipping’s digital transformation through conversations with industry leaders and experts.

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