The first MSC containers were exported from Vietnam in 2002 and at that time, MSC was represented by a third-party agent. In 2005, MSC established our own office in the country and over the years, we have grown our local presence. We now have a total of over 160 employees in three offices in major economic hubs across Vietnam: Ho Chi Minh City, Hanoi, and Hai Phong, and are also represented by third-party agencies in Da Nang and Quy Nhon.
Find out more in the MSC In Vietnam Brochure.
Customer Desk services: (+8428) 3636 3939
Email contact per agency:
MSC Ho Chi Minh: VN339-vgm.hcm@msc.com
MSC Danang: VN339-mscvndadvgmsubmit@msc.com
MSC Haiphong: VN339-mscvnhphvgmsubmit@msc.com
MSC Quinhon: VN339-mscvnuihvgmsubmit@msc.com
Please find our information at links below:
Export THC & Local Charge (update 07.02.2024)
DEM DET container rental (Update 15.4.2024)
Please find our information at link:
Import THC & Local Charge (Update 28.02.2024)
Additional Service Charges (Update 29.12.2023)
MSC E-Portal for Import
MSC will release Electronic Delivery Order (EDO) via MSC E-Portal https://e-portal.msca.com.vn/ for Import shipments to all ports/ICDs.
EDO will be used for both container release and empty returned.
Consignee will need to register and access E-Portal to get debit note, request invoice, arrange payment and obtain EDO.
Support Contact for MSC E-portal: vn339-edosupport.hcm@msc.com
Email contact per agency:
MSC Vungtau/ Hochiminh/ Danang/ Qui Nhon: VN339-MSCVNSGNIMPDOCDEPT@msc.com
MSC Haiphong: vn339-import.haiphong@msc.com
Please find our information at link: Late Payment Charge
Please find our information at link: Terminals and Ports Cut Off Time
Please find our information at link: IMO Restriction Information Vietnam
Our Solutions
As well as being a global leader in container shipping, our worldwide teams of industry specific experts mean we can offer our customers round-the-clock personalised service. This ensures we deliver fast and reliable transit times, and that we provide the best solutions for your needs.
As well as being a global leader in container shipping, our worldwide teams of industry specific experts mean we can offer our customers round-the-clock personalised service. This ensures we deliver fast and reliable transit times, and that we provide the best solutions for your needs.
