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Important documents and user guides:
For further assistance, please contact the corresponding sector:
GENERAL CONTACT INFORMATION
| Office | Phone |
| BUENOS AIRES | +54 11 3984 7474 |
| MENDOZA | +54 11 3984 6990 |
| ZÁRATE | +54 11 3984 7444 |
| SARANDÍ | +54 11 3984 6890 |
CUSTOMER SERVICE
| Name | Phone | Mobile | Email Address | Remarks |
| Import Customer Service | AR153-CS.Import@msc.com | |||
| Julián Gil Ricciardi | +54 11 3984 7854 | AR153-CS.ricciardi@msc.com | Customer Service Dry | |
| Laura Montiel | +54 11 3984 7461 |
+54 11 3013 6336 |
AR153-CS.montiel@msc.com |
Customer Service Dry |
| Laureano González | +54 11 3984 6998 | AR153-CS.gonzalez@msc.com |
Customer Service Dry | |
| Leandro Schiavo | +54 11 3984 6938 |
AR153-CS.schiavo@msc.com |
Customer Service Dry | |
| Martina Cardarelli | +54 11 3984 7820 |
+54 11 3013 0697 | AR153-CS.cardarelli@msc.com |
Customer Service Dry |
| Nicolás Doffi | +54 11 3988 9399 |
AR153-CS.doffi@msc.com |
Customer Service Dry | |
| Sebastián Lorenzo | +54 11 3984 7434 |
AR153-CS.lorenzo@msc.com |
Customer Service Dry | |
| Sofía Sánchez | +54 11 3984 7417 | AR153-CS.sanchez@msc.com |
Customer Service Dry | |
| Agustina Jacín | +54 11 3984 7424 |
+54 11 6043 4003 |
AR153-CS.jacin@msc.com |
Customer Service Reefer |
| Mariano Marabotto | +54 11 3984 7441 |
+54 11 6887 6930 |
AR153-CS.marabotto@msc.com |
Customer Service Reefer |
| Agustina Baca | +54 11 3988 9901 | AR153-CS.baca@msc.com |
Customer Service Reefer | |
| Natalia Bernetich | +54 11 3984 6898 |
AR153-CS.bernetich@msc.com |
Customer Service Reefer | |
| Julieta Santervas | +54 11 3988 9905 | AR153-ARBUEREEFER@msc.com |
Customer Service Reefer | |
| Zoe Varralli | +54 11 3988 9398 | AR153-CS.varralli@msc.com | Customer Service Dry | |
| Lionel Adaro | +54 11 3984 7449 | AR153-CS.adaro@msc.com | Customer Service Dry | |
| Anabela Funes | +54 11 3984 7471 | AR153-CS.funes@msc.com |
Customer Service Dry/Reefer - Solo carga coordinada por MSC Mendoza |
MENDOZA BRANCH OFFICE
| Name | Phone | Mobile | Email Address | |
| Diego Barbero | +54 11 3984 6884 | +54 11 6267 1137 | diego.barbero@msc.com | |
| Lucila Campini | +54 11 3984 7856 | lucila.campini@msc.com | ||
| Martín Olmedo | +54 11 3984 6935 | +54 11 2478 6192 | martin.olmedo@medlog.com | |
| Anabela Funes | +54 11 3984 7471 | AR153-CS.funes@msc.com | ||
| Bianca Di Cesare | +54 11 3984 6883 | bianca.dicesare@msc.com | ||
| Oscar M. Martínez | +54 11 3087 6985 | osmartinez@medlog.com | ||
| Eduardo Fernández | +54 261 5503717 | +54 11 2498 4128 | e.fernandez@medlog.com | |
| Pablo Martínez | pablo.martinez@medlog.com | |||
| Josefina D'Amico | josefina.damico@msc.com | |||
| Matías Giordani | matias.giordani@medlog.com | |||
EXPORT DOCUMENTATION
Solicitud de corrección de BL de Exportación, corrección MANE/SIM de Exportación (puede estar sujeta a costos).
Adicionalmente, necesitamos que realicen la corrección por MyMSC/ Inttra y aclaren por email la enmienda realizada en la web (indicando "Donde Dice / Debe Decir").
El equipo analizará su pedido y resolverá según corresponda.
| Name | Phone | Email Address | Remarks | |
| Victoria Modric | +54 11 3984 7032 | AR153-ARBUEDOCEXPORT@msc.com | Trade AMERICAS | |
| Camila Ormeño | +54 11 3984 6838 | AR153-ARBUEDOCEXPORT@msc.com | Trade AMERICAS - Working Hours 14-18h | |
| Fiorella Balladares | +54 11 3988 9927 | AR153-ARBUEDOCEXPORT@msc.com |
Trade NWC + MEDITERRANEO - Working Hours 14-18h |
|
| Federico Bernárdez | +54 11 3984 7418 | AR153-ARBUEDOCEXPORT@msc.com |
Trade FAR EAST + RELAY | |
| Conrado Munno | +54 11 3984 6932 | AR153-ARBUEDOCEXPORT@msc.com |
Trade FAR EAST + RELAY - Working Hours 9-13h | |
| Agustina Beati | +54 11 3984 7429 | AR153-ARBUEDOCEXPORT@msc.com |
Trade FAR EAST + RELAY - Working Hours 14-18h | |
| Martina Langowski | +54 11 3988 9911 | AR153-ARBUEDOCEXPORT@msc.com |
All Trades | |
IMPORTS DOCUMENTATION / SIM
Correcciones de BL de Importación (pueden estar sujetas a costos), registro de MANI
| Name | Phone | Email Address |
| Pablo Caruso | +54 11 3984 7513 | AR153-ARBUEDOCIMPORT@msc.com |
| Cristian Ramos | +54 11 3984 6987 | AR153-ARBUEDOCIMPORT@msc.com |
| Tomás Torry | +54 11 3984 7438 | AR153-ARBUEDOCIMPORT@msc.com |
| Antonella Camiscia | +54 11 3984 6834 | AR153-ARBUEDOCIMPORT@msc.com |
DOCUMENTATION CENTER
Coordinar retiro de documentación de Importación y Exportación.
| Name | Phone | Email Address |
| Alejandro Moore | +54 11 3984 6832 | AR153-doccenter@msc.com |
| Leandra Páez | +54 11 3991 6963 | AR153-doccenter@msc.com |
| Jessica Sepúlveda | +54 11 3984 6982 | AR153-doccenter@msc.com |
| Lucas Vacca | +54 11 3984 5298 | AR153-doccenter@msc.com |
SALES DEPARTMENT - DRY
| Name | Phone | Mobile | Email Address | |
| Eliana Ambrogio | +54 11 3991 6955 | +54 11 6248 2706 | eliana.ambrogio@msc.com | |
| Sebastián Ambrosi | +54 11 3984 7301 | +54 11 6592 8662 | sebastian.ambrosi@msc.com | |
| Martín Arcidiácono | +54 11 3984 6833 | +54 11 6269 6072 | martin.arcidiacono@msc.com | |
| Micaela Astarloa | +54 11 3984 7428 | +54 11 6592 8645 | micaela.astarloa@msc.com | |
| Barry Gibson | +54 11 3984 7419 | +54 11 6592 8882 | barry.gibson@msc.com | |
| Camila Hidalgo | +54 11 3984 7812 | +54 11 6592 8647 | camila.hidalgo@msc.com | |
| Nicolás Nerguizián | +54 11 3984 6892 | +54 11 2508 5388 | nicolas.nerguizian@msc.com | |
SALES DEPARTMENT - REEFER
| Name | Phone | Mobile | Email Address |
| Diego Pérez Starkloff | +54 11 3991 6965 | +54 11 2582 5535 | diego.perezstarkloff@msc.com |
| Jorge Brejov | +54 11 3984 7857 | +54 11 3065 7316 | jorge.brejov@msc.com |
| Denisse Moreno | +54 11 3984 6871 | d.moreno@msc.com |
CONTAINER CONTROL DRY
Consultas de Orden de Retiro, devolución de equipos dañados, devolución de equipos sin uso, cambios de unidades, alta de bookings en terminales para retiro de vacíos.
| Name | Phone | Mobile | Email Address | |
| Mariano Antonini | +54 11 3984 6896 | AR153-dry.container@msc.com | ||
| Maximiliano Cruz | +54 11 3984 7415 | +54 11 5175 1364 | AR153-dry.container@msc.com | |
| Julieta Pérez | +54 11 3984 6940 | +54 11 6554 5065 | AR153-dry.container@msc.com | |
| Pedro Robbio | +54 11 3984 7462 | +54 11 5247 8830 | AR153-dry.container@msc.com | |
CONTAINER CONTROL REEFER
Consultas de Orden de Retiro, devolución de equipos dañados, devolución de equipos sin uso, cambios de unidades, alta de bookings en terminales para retiro de vacíos.
| Name | Phone | Mobile | Email Address | |
| Carolina Corbett | +54 11 3984 6870 | +54 11 5429 4192 | AR153-reefer.container@msc.com | |
| Lucila Ruiz | AR153-reefer.container@msc.com |
|||
| Maximiliano Cruz | +54 11 3984 7415 | +54 11 5175 1364 | AR153-reefer.container@msc.com |
|
| Pedro Robbio | +54 11 3984 7462 | +54 11 5247 8830 | AR153-reefer.container@msc.com | |
DEMURRAGE & DETENTION
Consultas de devolución de vacíos de Importación (rechazo o cambio de depósito, falta de EIR).
| Name | Phone | Mobile | Email Address | |
| Alfredo Correa | +54 11 3984 7488 | +54 11 6381 5630 | AR153-dd@msc.com | |
| Mirta Lafourcade | +54 11 3984 7465 | AR153-dd@msc.com | ||
| Juan Arcidiácono | +54 11 3991 6960 | AR153-dd@msc.com | ||
| Pedro Robbio | +54 11 3984 7462 | +54 11 5247 8830 | AR153-dd@msc.com | |
INTERMODAL DEPARTMENT
| Name | Phone | Mobile | Email Address |
| Alejandro Palluoto | +54 11 3984 7035 | +54 11 5259 0448 | alejandro.palluoto@msc.com |
| Norberto Mastronardi | +54 11 3984 7412 | +54 11 3000 2306 | norberto.mastronardi@msc.com |
| Daniel Pérez Starkloff | +54 11 3984 6986 | +54 11 5226 5795 | daniel.perezstarkloff@msc.com |
CROSS SALES
| Name | Phone | Email Address |
| Juan Golé | +54 11 3984 7411 |
AR153-crosssales@msc.com |
| Federico Saldivia | +54 11 3984 7411 | AR153-crosssales@msc.com |
PAYMENTS / INVOICING
Inconvenientes con pagos electrónicos, informar pagos, facturación en Cuenta Corriente, reclamos generales de facturación.
| Name | Phone | Email Address | Remarks |
| Yamila Barandalla | +54 11 3984 7861 | AR153-ARBUETRANSFERENCIAS@msc.com | |
| Luis Troche | +54 11 3991 6969 | AR153-ARBUETRANSFERENCIAS@msc.com | |
| Luciana Polese | +54 11 | AR153-ARBUEFACTURACION@msc.com | |
| Emiliano Caffa | +54 11 3984 7810 | AR153-ARBUEFACTURACION@msc.com | |
| Andrea Hernández | +54 11 3984 7814 | andrea.hernandez@msc.com | Solo carga coordinada por MSC Mendoza |
TAXES
Consultas referidas específicamente a lo impositivo.
| Name | Phone | Email Address |
| Pablo Ríos | +54 11 3984 6836 | AR153-taxes@msc.com |
| Nicolás Martínez | +54 11 3984 7859 | AR153-taxes@msc.com |
CLAIMS
| Name | Phone | Email Address |
| María Bourdieu | +54 11 3984 6985 | AR153-arbue.claims@msc.com |
| Jazmín Maravi | +54 11 3984 6897 | AR153-arbue.claims@msc.com |
| Gonzalo Macchi | +54 11 3984 6933 | AR153-arbue.claims@msc.com |
| Ramiro López B | +54 11 3984 7437 | AR153-arbue.claims@msc.com |
MARKETING
| Name | Phone | Email Address |
| Julián Danura | +54 11 3984 6889 | julian.danura@msc.com |
| Agustina López | +54 11 3984 7470 | agustina.lopez@msc.com |
Our Solutions
As well as being a global leader in container shipping, our worldwide teams of industry specific experts mean we can offer our customers round-the-clock personalised service. This ensures we deliver fast and reliable transit times, and that we provide the best solutions for your needs.
As well as being a global leader in container shipping, our worldwide teams of industry specific experts mean we can offer our customers round-the-clock personalised service. This ensures we deliver fast and reliable transit times, and that we provide the best solutions for your needs.
