At MSC we are always looking to make our customers’ lives easier, so we have developed our online offering, providing our customers with new and improved tools in order to support their needs online: myMSC.
These advances in our shipping information systems have been designed to form a complementary part of our world-class customer service. Each of our online products has been built to save you time and money, but it’s still important to check which one best suits your individual situation.
myMSC
INTERNATIONAL TRADE AT YOUR FINGERTIPS
MSC has launched a secure online portal to help customers manage their freight 24/7, allowing them to access real-time information and download documents immediately thus saving time in their daily operations.
Submit your VGM instructions online
In order to respond to the new container weight safety regulations, our portal myMSC is available for VGM submissions for our customers all over the world. Customers in all countries can access myMSC to submit VGM instructions.
Manage your freight online with myMSC
Please note that myMSC is available to ALL countries for VGM submissions.
Additional functionalities are already available for customers in Australia, Brazil, Canada, Chile, China, Hong Kong, Japan, South Korea, New Zealand, United Kingdom, Belgium, Netherlands, Italy and the United States.
These extended functionalities will be activated in the coming months for: Chile, China, Hong Kong, Mexico, Bahamas, Taiwan. All customers will be posted in time with this new activation.
For information about how to handle Verified Gross Mass (VGM) in your country, please check our Country Guides.
Rate requests
(Coming Soon) |
Obtain shipping rates for transit quickly and easily to calculate overall costs with speed and accuracy. |
Bookings |
Create, copy or edit a booking on an MSC vessel, giving you the flexibility to create multiple bookings at scale. |
Shipping Instructions |
Create, edit and submit shipping instructions. |
Download documents |
Save time by downloading relevant shipping documentation direct to your desktop for efficient, organised administration. |
Notice of arrivals |
Receive notice of arrivals direct to your mailbox, keeping you firmly in the loop. |
Tracking |
Advanced container tracking provides you with up-to-the-minute updates on the progress of your shipment. |
Cut-off information |
Obtain cut off information for all of your registered shipments. |
Dispute management |
Manage invoice disputes, credit terms and more upon request. |
Schedules |
Make and consult schedules. |
VGM submissions |
Ensure easy submission of VGM. |

EDI (ELECTRONIC DATA INTERCHANGE) SOLUTIONS
In addition to myMSC, MSC continues to offer additional EDI solutions to customers. Each of our online products has been built to save you time and money, but it’s still important to check which one best suits your individual situation. This overview of each product should help you decide.
INTTRA
MSC is a founding member of INTTRA, the industry’s largest e-Commerce network. INTTRA aims to streamline the sea freight process, enabling Forwarders and NVOCCs to spend less time on the day-to-day admin of managing a multi-carrier network and give more time to their customers.
INTTRA provides you with visibility of over 12 million ocean schedules, enabling you to plan, book and manage your ocean freight across multiple carriers. This can not only save you time but also help you to reduce errors by placing more control in your hands. Through INTTRA you can:
- Check vessel schedules
- Make a booking.
- Process shipping instructions.
- Track and trace your containers.
- View Bills of Lading securely.
- Design reports.
- Manage VGM instructions.
If you’re a Forwarder or NVOCC managing multiple bookings across several carriers, INTTRA can help you simplify your systems and save you both time and money.
You can visit INTTRA.
For more information about INTTRA, please contact your local MSC team.
GT NEXUS
GT NEXUS is a cloud supply chain platform enabling businesses to process transactions for their shipments on a single okatform. GT Nexus allow you to:
- Make a booking.
- Have a full visibility over your supply chain.
- Track your shipment.
- Process documents including shipping instructions.
- Financial transactions.
- Manage VGM instructions.
You can visit GT NEXUS.
CARGOSMART
CargoSmart is a global multi-carrier software solution that enables you to increase delivery reliability, lower transportation costs and streamline operations by:
- Making a booking.
- Process documents including shipping instructions.
- Financials.
- Tracking your shipment.
- Manage VGM instructions.
You can visit CargoSmart.